Rebecca Malamud

Senior Marketing & Communications Manager at Rigetti Computing
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Location
Washington DC-Baltimore Area

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Shawna Weaver

Three words to describe Rebecca are: supportive, positive, adaptive. In the almost three years she was on my team she demonstrated a flexible and positive attitude to the various changes that come with acquisitions and shifting priorities. She has a service mentality; consistently ensuring her clients get the information they need and see the value in the software and services they are receiving. She has a refreshing and helpful attitude with a knack to connect with anyone she meets, allowing her to deliver an exceptional experience to her clients. While she has been dedicated to her iContact clients, she will absolutely be an asset to any relationship management role.

Lauren Harold

Rebecca is a passionate, dedicated customer advocate that leaves a lasting impression on everyone she encounters. She has a natural ability to build rapport and trust because she truly cares about the success of her clients. Rebecca goes above and beyond the requirements of her role to deliver an exceptional customer experience and never shies away from a challenge. Her contagious, positive spirit benefits customers and team members alike. She is collaborative, open to feedback and always willing to learn. Rebecca truly brings out the best in those around her. It was my pleasure to work with her at iContact, and I can't wait to see what incredible things she does next.

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Credentials

  • Diversity, Equity and Inclusion in the Workplace Certificate
    USF Corporate Training and Professional Education
    May, 2021
    - Sep, 2024
  • Certified Customer Success Manager (CCSM) Level 1
    SuccessHACKER
    Nov, 2018
    - Sep, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Marketing & Communications Manager
      • Jul 2022 - Present

      • Plan, optimize and execute marketing campaigns aligned with business goals • Collaborate with account and project managers to build and maintain content library for nurturing leads. Includes one-pagers, email campaigns, social media and website content• Plan and coordinate external events, including sponsorships, speaking engagements and lead generation activities• Ensure that marketing and sales tools are optimized and leveraged internally and effectively. • Responsible for identifying and nurturing marketing qualified leads• Support press, investor relations, brand and corporate communications activities Show less

    • Marketing Communications Specialist
      • Jul 2019 - Jul 2022

      • Collaborated with department leads to define marketing objectives• Drove the creation and implementation of marketing collateral that effectively communicate company messaging to a variety of business audiences

    • United Kingdom
    • Software Development
    • Marketing Coordinator
      • Mar 2019 - Jul 2019
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Strategic Advisor
      • Aug 2016 - Jan 2019

      • Managed a book of 60+ clients ranging from start-ups to corporations• Specialized in advanced marketing automation and third party integration needs• Consulted clients on best email and digital marketing practices• Responsible for account renewals and upsell opportunities• Collaborated with design and content teams to deliver monthly projects to clients• Implemented marketing automation campaigns and adjusted strategies based on measurable KPIs• Coordinated with leadership and marketing to create case studies, testimonials and other client facing materials• Completed and presented business reviews to show value and progress with email marketing campaigns Show less

    • Account Executive
      • Mar 2011 - Jul 2016

      • Managed 100+ small and mid-sized accounts• Responsible for annual renewals, referrals and new business opportunities• Led and negotiated contracts and overcame objections

    • Public Relations and Communications Services
    • 700 & Above Employee
    • PRWeb Editor
      • Jun 2009 - Feb 2011

      • Edited and formatted online press releases for grammar, accuracy, objectivity and clarity• Led informational training course at Vocus' annual User's Conference. Wrote training materials for conference attendees• Performed editorial services, which included writing press releases for a variety of industries, press release revision and search engine optimization• Consult clients by phone, email and live chat on best online PR practices

    • Media Researcher
      • Jul 2008 - May 2009

      • Composed and edited media contact profiles for Media Contact Database• Selected to record weekly Podcasts in which media contacts were interviewed about respective journalistic beats and preferred method of receiving pitches

    • United States
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Intern
      • May 2006 - Aug 2006

      • Interned for NBC's K-12 Education division, specifically working on their CueCard product • Wrote and researched content, utilizing their video archive library and LexisNexis • Interned for NBC's K-12 Education division, specifically working on their CueCard product • Wrote and researched content, utilizing their video archive library and LexisNexis

Education

  • University of Maryland College Park
    B.A, Print Journalism
    2005 - 2009

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