Rebecca MacLean
Hotel Operations Manager at Cosmopolitan Hotel Toronto- Claim this Profile
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Bio
Experience
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Cosmopolitan Hotel Toronto
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Hospitality
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1 - 100 Employee
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Hotel Operations Manager
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Oct 2018 - Present
CLIENTS FIRST. VALUE ALWAYS. We don’t just put our core values into words, we put them into every guest room, meal or event that we deliver. It’s all in the details. We believe that a hotel experience should be fun, personable and creative. We enjoy helping our clients achieve their travel goals, and we believe that quality matters. That’s why you’ll find it in every Executive Hotel experience. INTEGRITY PRICING When you get to know us, you’ll learn that we don’t have sales. We don’t offer flashy discounts, or even two-for-ones. What we have for our appreciated clients is fair pricing aimed at delivering outstanding value and excellence. Whether for our rooms, suites or banquet events, we aim for the combination of quality, service and customization so that what we deliver is always priced fairly. HOT PRODUCT & LOCATIONS Working with the top interior designers in each market, we constantly strive to enhance our hotel product and continue to improve our style and experience. We offer an amazing selection of top locations across North America so that our clients are always where they need to be. Our product's construction, craftsmanship and quality control are our highest priorities, and we aim to deliver an exceptional hotel experience with a strong and credible product. Customer satisfaction and an exceptional hotel experience is the heart of the business we’re in. CONSULTATION AT YOUR CONVENIENCE. Our day in sales begins (or ends) on your schedule. Our smart phones make us accessible on your schedule, and we can arrange your hotel needs as, and when you see fit. You may give us a call or even visit us on location in our lounge or restaurant where we offer a comfortable, private space where you can take time to get to know us, and elaborate on your hotel needs. Book a site visit and join us for a drink in our (restaurant or bar name) (insert address and contact info)
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Delta Hotels and Resorts®
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Hospitality
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500 - 600 Employee
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Assistant Front Office Manager
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Aug 2015 - Oct 2018
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The Holman Grand
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Canada
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Hospitality
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1 - 100 Employee
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Operations Manager
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Mar 2010 - Nov 2012
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Annapolis Basin Conference Centre
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Canada
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Events Services
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1 - 100 Employee
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Room Division Manager
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Jul 2007 - Feb 2010
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Delta Hotels and Resorts®
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Hospitality
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500 - 600 Employee
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Housekeeping Supervisor
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Nov 2004 - Jan 2007
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Fairmont Hotels & Resorts
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United Arab Emirates
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Hospitality
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700 & Above Employee
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Housekeeping Coordinator
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Mar 2002 - Oct 2004
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Education
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Holland College
Travel & Tourism Management, Event Coordinator