Rebecca Collins
Sr. Enterprise Customer Success Manager, APAC at Segment- Claim this Profile
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English Native or bilingual proficiency
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Japanese Elementary proficiency
Topline Score
Bio
🚀 Paul Robertson 🚀
I worked with Rebecca during her time at HubSpot. Rebecca and I partnered closely on presenting HubSpot certifications in-person at General Assembly in Melbourne. These eight-hour/intensive sessions took a lot of planning and preparation and I was thoroughly impressed with Rebecca's communication skills, preparation skills, attitude and customer-first approach. I've also had the pleasure of seeing Rebecca speak at a conference we were both participating in and she was an engaging, energetic and insightful presenter. Rebecca is a fantastic company representative, she drives value for her customers and she represents the brand well. I highly recommend Rebecca.
Gabrielle Chang
Rebecca is a hard working and committed individual who demonstrates incredible professionalism and integrity. Having worked along side Rebecca at Page Personnel, she has excelled with her ability to build trusting and profitable relationships with key clients, whilst also successfully leading and supporting a team. Her loyalty, empathy and dedication is clearly reflected in her work strong work ethic. Rebecca is an excellent professional and a highly valuable contribution to business.
🚀 Paul Robertson 🚀
I worked with Rebecca during her time at HubSpot. Rebecca and I partnered closely on presenting HubSpot certifications in-person at General Assembly in Melbourne. These eight-hour/intensive sessions took a lot of planning and preparation and I was thoroughly impressed with Rebecca's communication skills, preparation skills, attitude and customer-first approach. I've also had the pleasure of seeing Rebecca speak at a conference we were both participating in and she was an engaging, energetic and insightful presenter. Rebecca is a fantastic company representative, she drives value for her customers and she represents the brand well. I highly recommend Rebecca.
Gabrielle Chang
Rebecca is a hard working and committed individual who demonstrates incredible professionalism and integrity. Having worked along side Rebecca at Page Personnel, she has excelled with her ability to build trusting and profitable relationships with key clients, whilst also successfully leading and supporting a team. Her loyalty, empathy and dedication is clearly reflected in her work strong work ethic. Rebecca is an excellent professional and a highly valuable contribution to business.
🚀 Paul Robertson 🚀
I worked with Rebecca during her time at HubSpot. Rebecca and I partnered closely on presenting HubSpot certifications in-person at General Assembly in Melbourne. These eight-hour/intensive sessions took a lot of planning and preparation and I was thoroughly impressed with Rebecca's communication skills, preparation skills, attitude and customer-first approach. I've also had the pleasure of seeing Rebecca speak at a conference we were both participating in and she was an engaging, energetic and insightful presenter. Rebecca is a fantastic company representative, she drives value for her customers and she represents the brand well. I highly recommend Rebecca.
Gabrielle Chang
Rebecca is a hard working and committed individual who demonstrates incredible professionalism and integrity. Having worked along side Rebecca at Page Personnel, she has excelled with her ability to build trusting and profitable relationships with key clients, whilst also successfully leading and supporting a team. Her loyalty, empathy and dedication is clearly reflected in her work strong work ethic. Rebecca is an excellent professional and a highly valuable contribution to business.
🚀 Paul Robertson 🚀
I worked with Rebecca during her time at HubSpot. Rebecca and I partnered closely on presenting HubSpot certifications in-person at General Assembly in Melbourne. These eight-hour/intensive sessions took a lot of planning and preparation and I was thoroughly impressed with Rebecca's communication skills, preparation skills, attitude and customer-first approach. I've also had the pleasure of seeing Rebecca speak at a conference we were both participating in and she was an engaging, energetic and insightful presenter. Rebecca is a fantastic company representative, she drives value for her customers and she represents the brand well. I highly recommend Rebecca.
Gabrielle Chang
Rebecca is a hard working and committed individual who demonstrates incredible professionalism and integrity. Having worked along side Rebecca at Page Personnel, she has excelled with her ability to build trusting and profitable relationships with key clients, whilst also successfully leading and supporting a team. Her loyalty, empathy and dedication is clearly reflected in her work strong work ethic. Rebecca is an excellent professional and a highly valuable contribution to business.
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Credentials
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Effective Ongoing Stakeholder Management
University of SydneyMay, 2021- Sep, 2024 -
Sandler Sales Training
Sandler TrainingMay, 2021- Sep, 2024 -
Agile Project Management
Charles Sturt UniversityDec, 2020- Sep, 2024 -
High-Stakes Communication
LinkedInNov, 2019- Sep, 2024
Experience
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Segment
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United Kingdom
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Marketing Services
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Sr. Enterprise Customer Success Manager, APAC
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Apr 2022 - Present
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HubSpot
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United States
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Software Development
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700 & Above Employee
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Senior Customer Success Manager
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Oct 2020 - Apr 2022
As a Senior Customer Success Manager, it was my responsibility to drive value and provide an exceptional experience for our strategic HubSpot customers through the development of trusting relationships and provision of best practice guidance around the HubSpot software. I currently manage our high value HubSpot customers, consulting regularly on the implementation of inbound marketing, sales and service strategies to drive tangible business results. Operating as a trusted advisor to each of my customers, I proactively seek the best solutions and innovative recommendations to ensure business success is achieved. Show less
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Customer Success Manager
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Oct 2018 - Oct 2020
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Page Personnel
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United Kingdom
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Staffing and Recruiting
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700 & Above Employee
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Associate Manager
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Jun 2017 - Oct 2018
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Senior Consultant
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Jan 2017 - Jun 2017
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Recruitment Consultant
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Apr 2016 - Jan 2017
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Associate Consultant
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Jan 2016 - Apr 2016
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Education
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The Australian National University
Bachelor of Science (B.Sc.), Neurobiology and Neurosciences -
The Australian National University
Bachelor of Asia-Pacific Studies, Japanese Studies -
Kanazawa University (金沢大学)
Bachelor of Asia-Pacific Studies, International Student Exchange -
東京外国語大学
Bachelor of Asia-Pacific Studies, Japanese Language and Culture