Human Resources Generalist

• Sep 2022 - Present

Human Resources Analyst

• Mar 2022 - Sep 2022

Collaborate with hiring managers to revise job descriptions to increase accuracy and attract suitable candidates. Source, recruit, and hire hourly candidates using multiple networks and job fairs. Screen qualified candidates through telephone and panel interviews. Onboard new employees after preemployment physical and drug screen process is complete. Maintain HRIS system during all parts of employee lifecycle. Enforce random drug and alcohol testing to maintain compliance with Department of Transportation and City of Westminster policies related to safety sensitive positions. Research guidelines related to commercial drivers to ensure proper training and maintenance of certification. Track all employee testing information related to COVID-19 to ensure compliance with City and CDC protocols. Document all city related risk and safety incidents through municipal insurance portal. Maintain strict confidentiality to protect employee information. Show less

Practice Manager / Human Resources Liaison

• Jan 2012 - Mar 2022

• Manage daily tasks and scheduling associated with an 8 provider (4 MD, 3 CRNP, 1PA-C) primary care office for 15,000+ patients. • Source and recruit candidates through various networks to fill provider and staff vacancies.• Onboard new employees to promote effective acclimatization to their new role. • Develop and align training programs with organizational goals to meet company objectives.• Complete time editing for payroll and review payroll register to ensure accuracy.• Conduct evaluations to open channels of communication and promote development.• Assist employees during open enrollment period to facilitate understanding.• Field complaints to promote conflict resolution for patients and staff.• Handle patient and staff information respectfully to ensure confidentiality.• Anticipate project challenges and collaborate with leadership to create practical solutions. Co-led many successful projects to meet office needs including:• Created seamless assimilation into umbrella organization• Developed procedure guidelines during transition to electronic medical records (EMR)• Successfully implemented EMR system• Restructured 20+ staff members to accommodate ever-changing needs within the office• Maintained ceaseless operations during COVID pandemic. Show less

Referral Coordinator

• Jun 2010 - Dec 2011

Advocated on behalf of patients to secure authorization from insurance companies for necessary testing. Maintained accurate documentation. Organized reference list system for prompt information retrieval. Transcribed provider dictation into final copy.Selected accomplishment:Maintained office reputation of detailed patient assistance including specialist appointment scheduling and instruction verification on behalf of patients.

Medical Receptionist

• May 2009 - May 2010

Assisted patients through phone and in-person interaction to ensure excellent care. Accurately completed insurance documentation and copay collection. Assisted with encounter review in preparation for claims release.Selected accomplishment:Negotiated past due collection payments totaling $59,945 over a 3-year span.