Rebecca Jackson Lai, CFRE
Executive Director, Los Angeles Ronald McDonald House at Ronald McDonald House Charities of SoCal- Claim this Profile
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Bio
Credentials
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Certified Fund Raising Executive (CFRE)
CFRE InternationalJul, 2021- Nov, 2024
Experience
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Ronald McDonald House Charities of SoCal
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United States
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Individual and Family Services
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1 - 100 Employee
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Executive Director, Los Angeles Ronald McDonald House
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Sep 2022 - Present
Responsible for providing leadership and management for the Los Angeles Ronald McDonald House, as well as serving as a member of the Leadership Team within Ronald McDonald House Charities of Southern California. For 42 years, the Los Angeles Ronald McDonald House has provided a “home away from home” to up to 75 families, 24 hours a day, 365 days a year. Conveniently located across from Children’s Hospital Los Angeles and other world-class, Los Angeles-area pediatric facilities, our House is the largest in Southern California.
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Associate Executive Director, Long Beach Ronald McDonald House
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Jan 2022 - Sep 2022
Responsible for day-to-day management of the Long Beach Ronald McDonald House, as well as serving as a member of the RMHCSC Leadership Team.Worked in partnership with the Executive Director and the Board of Trustees, ensuring success in resource development/fundraising, board development, program management, budget and fiscal oversight, supervision of employees, marketing, and general non-profit organization business operations.
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Development Director, Long Beach Ronald McDonald House
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Jan 2017 - Dec 2021
Worked with the Executive Director and Board of Trustees to increase donor giving through solicitation, cultivation, and stewardship. Served as staff liaison to committees of the Annual Funding Plan (Heart of House and Planned Giving) as well as Stewardship Committee.Oversaw Special Events Manager on planning and production of fundraising special events.Produced communication and public relations materials, such as direct mail, website, newsletters, brochures and other promotional materials.Researched and identified potential funding sources. Oversaw the writing and submission of funding proposals and follow-up reports to foundations and corporations.Oversaw Development Associate and management of the donor database, donor recognition and gift acknowledgement tasks.Served as staff liaison to the Red Shoe Society Long Beach.Attended community functions and speaking engagements to promote awareness about, and gain support for, the Long Beach Ronald McDonald House.
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Operations Director, Long Beach Ronald McDonald House
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Oct 2011 - Jan 2017
Helped lead the successful grand opening of the Long Beach Ronald McDonald House, partnering with the Executive Director to ensure all team members were on-boarded, and community partners received in-service prior to opening. Oversaw the Guest Services Team to ensure daily family services were maintained in accordance with the standards and procedures set out by the organization. Communicated with medical partners regarding family dynamics, special family needs and unique situations, in order to create a supportive, caring, and compassionate environment for families.Coordinated and managed the safe, secure, and environmentally-sound operations and facility maintenance in a cost effective manner aimed at long-term preservation. This included reviewing and negotiating service contracts and working with vendors, including solicitation of in-kind services.
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DoubleTree by Hilton
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United States
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Hospitality
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700 & Above Employee
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Conference Services & Food/Beverage Operations
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Mar 2006 - Sep 2011
Managed the coordination and servicing of all group events to ensure the highest level of service, as well as exceeding revenue goals. Advanced to Food & Beverage Manager directing the daily operations of the hotel outlets, then promoted to Director of Food & Beverage to include supervision of the banquet and kitchen departments. Managed the coordination and servicing of all group events to ensure the highest level of service, as well as exceeding revenue goals. Advanced to Food & Beverage Manager directing the daily operations of the hotel outlets, then promoted to Director of Food & Beverage to include supervision of the banquet and kitchen departments.
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Westlake Village Inn
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United States
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Hospitality
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1 - 100 Employee
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Front Office & Catering Sales
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Mar 2003 - Mar 2006
Brought on board to lead all aspects of running the Front Office. Advanced to Catering Administrative Assistant then to Coordinator position. Promoted to Catering Sales Manager to plan social events. Brought on board to lead all aspects of running the Front Office. Advanced to Catering Administrative Assistant then to Coordinator position. Promoted to Catering Sales Manager to plan social events.
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Macdonald Hotels & Resorts
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United Kingdom
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Hospitality
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700 & Above Employee
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Receptionist
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Sep 2000 - Feb 2003
Originally hired as Receptionist; advanced to Senior Receptionist, and then to Head Receptionist. Originally hired as Receptionist; advanced to Senior Receptionist, and then to Head Receptionist.
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Education
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2019 - 2019
Ronald McDonald House Charities
2019 Advancing Leadership Program -
2015 - 2015
Long Beach Non Profit Partnership
2015 Emerging Leaders Program -
2001 - 2003
City & Guilds
National Vocational Qualification, Hospitality and Catering -
1998 - 2000
Moorpark Community College
Community
