Experience

Mercer UK

• United Kingdom
• Professional Services
• 300 - 400 Employee

• Consultants Assistant

  • Sep 2014 - Present

  • Preparing monthly invoices for over 30 clients (this is done in the first 10 days of the month) • Preparing contracts, engagement letters and presentations • Managing the G&O, TKU, TEQ and E-working mail boxes to grant access to colleagues within the unit to client folders • Diary Management for all my Consultants and inbox management • Arranging meetings, conference and video calls, including room bookings and refreshments • Taking dictation and minutes • Travel Arrangements i.e.: hotel accommodation, flights, taxi’s and restaurants (some international). • Organising and attending meetings, and ensuring my colleagues are well-prepared • Formatting documentation for the consultants (Word, Excel and Powerpoint) • PPvote and Prezi expert for the Unit • Organising and maintaining office systems (paper and electronic files) • Arranging hot desks for visitors • Arranging expenses accrued by my Consultants I am hard working and apply 110% to everything i do. I am flexible and always have a positive attitude towards my work and fellow collegues. Since starting at Mercer I have taken on a number of internal work roles (some as an expert) and taken on new challenges whenever they arise. Show less



Bovis Homes

• United Kingdom
• Construction
• 300 - 400 Employee

• Customer Care Adminstrator

  • Jan 2014 - Sep 2014

  • PA support to the Area Customer Care Manager for the Southern region • Diary Management for the Area Customer Care Manager and Customer Care Technicians • Collating reports and spreadsheets for the directors • Dealing with escalated customer care complaints and all correspondence including communication with the customer via phone calls and emails/letters on behalf of the Director and Area Manager. • Attending meetings with the directors and managers, minute taking • Writing letters to customers regarding their issues • Data entry • Liaising with site regarding outstanding works • Site visits with the Customer Care manager to check the status of the builds and meet with the new house buyers Show less