Experience

Sodoma Law

• United States
• Law Practice
• 1 - 100 Employee

• Paralegal

  • Jul 2018 - Present

  Monroe, North Carolina



Waste Pro USA

• United States
• Utilities
• 700 & Above Employee

• Data Entry Clerk

  • May 2017 - Jul 2018

  Monroe, North Carolina Report and track safety statistics and all workplace incidents for the NC, SC, GA, AL region.



Law Offices of Michael A. DeMayo

• Case Manager

  • Oct 2012 - Apr 2017

  Charlotte, North Carolina Promoted from receptionist to case manager for the Law Offices of Michael A. DeMayo. Provides attentive and professional service to all current and potential clients while guiding and educating clients throughout the case process. Manages active case load of over 230 clients all while closely monitoring consistent medical treatment, health insurance liens, liability coverage and ensuring that each case is moving in a timely manner. Responsible for documenting all conversations with… Show more Promoted from receptionist to case manager for the Law Offices of Michael A. DeMayo. Provides attentive and professional service to all current and potential clients while guiding and educating clients throughout the case process. Manages active case load of over 230 clients all while closely monitoring consistent medical treatment, health insurance liens, liability coverage and ensuring that each case is moving in a timely manner. Responsible for documenting all conversations with clients, adjusters and medical providers in Needles Case Management Software. Meets with prospective clients and sells the services of the firm while ensuring that each prospective client feels important and that their case matters. Assists attorney with drafting correspondence such as letters of representation, health insurance affidavits, spoliation letters and client correspondence. Displays good listening skills and compassion to all clients while receiving high markings on client satisfaction surveys upon completion of their case. Show less