Experience

The Exeter

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Head of Data

  • Oct 2022 - Present

  Leading two core technology teams. I lead a data science team to find data driven solutions to business problems along with business MI reporting via SQL database queries into Power BI dashboards. I also lead a data engineering/ development team in the modelling and build of a new Snowflake Enterprise Data Warehouse with migration from SSMS. I have developed and implemented a data strategy that aligns with the overall business goals. I am also responsible for developing and implementing a data governance framework to manage the organisations data assets along with protecting and auditing how data is used while ensuring data quality and security. I use data to advise key business decisions. Show less



Office for National Statistics

• United Kingdom
• Government Administration
• 700 & Above Employee

• Head of Integrated Data Service:Programme Performance Management

  • May 2022 - Nov 2022

  Setting the vision for the programme and provide technology and delivery direction for the data and performance management teams. Lead a team to provide timely and accurate analysis, data and insight to facilitate effective operating governance of the service for the wide range of stakeholder needs. Developing and implementing effective forecasting for the service and KPI evaluation. Setting scope and delivery roadmaps for the programme ensuring development requirements are implemented.

• Senior Research Officer

  • Sep 2020 - May 2022

  I lead research on the criminal justice system and I manage a small team in the Public services analysis team. I work on developing innovative and ambitious methods to analyse data, incorporating data science methods to build predictive models to inform policy decisions. I also co-ordinate the development, implementation and analysis of some ONS surveys to gain insight of public opinions and behaviours around key current topics.



Ofsted

• Government Administration
• 700 & Above Employee

• Research Assistant

  • Feb 2019 - Sep 2020

  My role as a research assistant at Ofsted involves me supporting current government social research projects into the education system. Responsibilities include project administration, contributing to research design and tool development, quantitative and qualitative data collection and analysis tasks. My role as a research assistant at Ofsted involves me supporting current government social research projects into the education system. Responsibilities include project administration, contributing to research design and tool development, quantitative and qualitative data collection and analysis tasks.



Turning Point

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Recovery Worker (Dual Diagnosis Research Lead)

  • Jul 2018 - Feb 2019

  Dual diagnosis qualitative research and hands on recovery worker supporting individuals who present with substance misuse problems and a mental health diagnosis . My work also involves using psychosocial interventions to encourage and empower clients to achieve recovery from addictive behaviours, care planning, risk management planning, harm reduction and BBV testing. Dual diagnosis qualitative research and hands on recovery worker supporting individuals who present with substance misuse problems and a mental health diagnosis . My work also involves using psychosocial interventions to encourage and empower clients to achieve recovery from addictive behaviours, care planning, risk management planning, harm reduction and BBV testing.



Addiction Recovery Agency

• Bristol, United Kingdom

• Young People and Gambling Research Project Officer and counsellor

  • Sep 2016 - Jul 2018

  I lead the young people's gambling research project called BigDeal for the South West, UK. I provided Gambling awareness workshops for young people and CPD training for professionals around gambling as part of the evidence collection activities along with survey based data collection . I was the regional lead for the research project management, participant recruitment and collating emerging finding in the data for national analysis. I also worked here as a professional counsellor providing counselling sessions to problem gamblers for ARA in partnership with GamCare the national charity for gambling addictions. Show less



Platinum Digital Marketing Ltd

• Leicester, United Kingdom

• Business Owner - Director

  • Aug 2012 - Aug 2016

  As a digital marketing specialist I work to ensure clients achieve ongoing success with marketing their businesses online. I have many years of experience working with brands as a digital marketing consultant providing services from web design & development to SEO, PPC, and Social Media engagement strategies. One of my other specialist areas is in web analytics and conversion rate optimisation. These practices involve ongoing professional analysis of web visitor behavior to provide actionable insights and recommendations which will increase sales, conversions and business profits. Specialties: Website SEO, Web Analytics Reporting, Internal Web Optimisation, Customer Services, Leadership skills and Internet Marketing for a wide range of clients. Web Design and Web Development and Facebook page app development. Show less



Creare - Digital Marketing

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Senior Digital Marketing Consultant

  • Jan 2010 - Aug 2012

  Digital marketing consultancy for a variety of client brands. Internal website optimisation using HTML, CSS, and CMS. Internal and external link building and blog writing. Digital marketing strategy planning and implementation for a wide range of business industries. Comprehensive web analytics reporting for the company using Google analytics. Being able to create hypothesis and KPI's to maximise conversion rates To be responsible for managing my own SEO team and training staff in both analytics and other SEO techniques. Incorporating social media engagement techniques into SEO practises to maximise success. Conversion rate Optimisation (CRO) to identify areas where improvements need to be made to ensure maximum conversion rates from websites. Show less



Next

• United Kingdom
• Retail
• 700 & Above Employee

• Ecommerce Sales and Customer Relations

  • 2004 - 2006

  I was responsible for online sales. This role also included aspects of customer relation services where I would have direct contact with website users experiencing problems with their online orders. I was responsible for online sales. This role also included aspects of customer relation services where I would have direct contact with website users experiencing problems with their online orders.



New College Leicester

• United Kingdom
• Primary and Secondary Education
• 1 - 100 Employee

• English Teacher

  • 2002 - Mar 2004

  I taught a full timetable to high school students KS3 & GCSE English. I was on the Registered Teacher Program, for Teacher Training. I taught a full timetable to high school students KS3 & GCSE English. I was on the Registered Teacher Program, for Teacher Training.