Rebecca Thompson
Director of Sales at Sheraton Stockholm Hotel- Claim this Profile
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English Native or bilingual proficiency
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Swedish Native or bilingual proficiency
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French Elementary proficiency
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Chinese-Mandarin Elementary proficiency
Topline Score
Bio
Camille Monvoisin
I have been working with Rebecca for over 2 years. She is dedicated to excellence, pays attention to details, is a great team player and a fantastic colleague to work with. I would be glad to recommend her to any Sales team!
Nathalie Vanhoutte
Rebecca was my rock during a long preparation process for a meeting in September 2014. Me being the intermediate between the hotel and the end client involves a lot of back and forth, a lot of patience and hundreds of emails with changes, requests, details,…. Rebecca has assisted me along the way and suggested alternatives to improve our event, making her so much more than an order-taker but a real partner in the planning of this meeting. It is great to have someone who works with us instead of for us. Rebecca is professional, punctual, intelligent and on top of that has a wonderful friendly character. Until this day, wishing for new requests from my client for Stockholm so we can create another successful event together.
Camille Monvoisin
I have been working with Rebecca for over 2 years. She is dedicated to excellence, pays attention to details, is a great team player and a fantastic colleague to work with. I would be glad to recommend her to any Sales team!
Nathalie Vanhoutte
Rebecca was my rock during a long preparation process for a meeting in September 2014. Me being the intermediate between the hotel and the end client involves a lot of back and forth, a lot of patience and hundreds of emails with changes, requests, details,…. Rebecca has assisted me along the way and suggested alternatives to improve our event, making her so much more than an order-taker but a real partner in the planning of this meeting. It is great to have someone who works with us instead of for us. Rebecca is professional, punctual, intelligent and on top of that has a wonderful friendly character. Until this day, wishing for new requests from my client for Stockholm so we can create another successful event together.
Camille Monvoisin
I have been working with Rebecca for over 2 years. She is dedicated to excellence, pays attention to details, is a great team player and a fantastic colleague to work with. I would be glad to recommend her to any Sales team!
Nathalie Vanhoutte
Rebecca was my rock during a long preparation process for a meeting in September 2014. Me being the intermediate between the hotel and the end client involves a lot of back and forth, a lot of patience and hundreds of emails with changes, requests, details,…. Rebecca has assisted me along the way and suggested alternatives to improve our event, making her so much more than an order-taker but a real partner in the planning of this meeting. It is great to have someone who works with us instead of for us. Rebecca is professional, punctual, intelligent and on top of that has a wonderful friendly character. Until this day, wishing for new requests from my client for Stockholm so we can create another successful event together.
Camille Monvoisin
I have been working with Rebecca for over 2 years. She is dedicated to excellence, pays attention to details, is a great team player and a fantastic colleague to work with. I would be glad to recommend her to any Sales team!
Nathalie Vanhoutte
Rebecca was my rock during a long preparation process for a meeting in September 2014. Me being the intermediate between the hotel and the end client involves a lot of back and forth, a lot of patience and hundreds of emails with changes, requests, details,…. Rebecca has assisted me along the way and suggested alternatives to improve our event, making her so much more than an order-taker but a real partner in the planning of this meeting. It is great to have someone who works with us instead of for us. Rebecca is professional, punctual, intelligent and on top of that has a wonderful friendly character. Until this day, wishing for new requests from my client for Stockholm so we can create another successful event together.
Credentials
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Strategic Selling I & II
Master Connection AssociatesAug, 2015- Sep, 2024
Experience
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Sheraton Stockholm Hotel
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Sweden
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Hospitality
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1 - 100 Employee
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Director of Sales
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Apr 2022 - Present
Manage the hotels top corporate accounts.Sales Leader of the Sales Team and the Groups and Events Sales Team. Actively work on strengthening relationships and exploring innovative ways of selling the Sheraton Stockholm. Passionate about coaching, developing and motivating the team to exceed our annual goals.Part of the hotels Executive Committee and reporting directly to the GM.
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Assistant Director Of Sales
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May 2021 - Apr 2022
Manage the Top Corporate Accounts as well as Embassy accounts. Actively work on strengthen relationships and finding innovative ways of selling the Sheraton Stockholm Hotel. Sales Leader of the Sales Team with 3 team members reporting to me directly.
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Account Director
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Jan 2020 - May 2021
-Project Leader for several client events and internal projects. -Identified and executed several New Business Opportunities for the Sheraton Stockholm during fragile times (pandemic) and in a dynamic market
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Account Manager
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Feb 2017 - Jan 2020
-Managing 50 Corporate and Embassy accounts -Looking after MICE markets in UK and Benelux region -Managing the relationship with all Embassies in Stockholm-Volunteered as Take Care Champion, a Marriott International Global initiative-2019 exceeded my yearly personal sales goals by 148%-2018 exceeded my yearly personal sales goals by 103%-2018 received 'Employee of the month' Award, November -2017 exceeded my yearly personal sales goal by 123% -Achieved Presidents Circle level within Marriott International Europe (amongst one of the top 5% sellers 2016 within my discipline in Marriott International Europe). Awarded an incentive trip to Malta -Project leader for several client events and internal projects Show less
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Sales Specialist
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Feb 2015 - Jan 2017
-Managing a portfolio of mid- to large size Corporate accounts, all leisure accounts and a few Embassy accounts -2016 exceeded my yearly person sales goal by 164% -Took on a new market in April 2016 (Middle East Market). Attended the ATM (Arabian Travel Market in Dubai) goal to increase the business from this market over the summer season. Result: increased business year after year during summers of 2016, 2017 and 2018-2015 exceeded my yearly personal sales goal by 110%
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Group and Events Sales Executive
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Mar 2014 - Jan 2015
-Handling leads (MICE groups, pure catering/ meetings/events) from inquiry stage to execution stage-Handling inquires ranging from Corporate, Incentive, National Football teams, Artists, Congress exhibitions and Government markets -2014 awarded ''Certificate of Excellence'' Brand Champion of the 2014 fourth quarter-Elected to represent the Groups and Events/Sales department in the hotels’ ''Strategic Innovation Team'' working on redeveloping and redesigning certain key hotel operations in an Innovative manner Result: Redeveloped the hotels Room Sevice menu and delivery process Show less
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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TakeCare Champion
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Mar 2018 - Present
TakeCare supports one of Marriott International's core values namely 'Putting People First'. TakeCare concentrates on the importance of overall employee wellbeing. Being part of my hotel's TakeCare Champion Team, we continually work on projects focusing on our associate’s wellbeing, unity and community. -Drive different activites such as city clean up day 'Plogging', yoga sessions for employees, Unicef Flee Market, health week, Unity day, spirit to serve our community day e.t.c. TakeCare supports one of Marriott International's core values namely 'Putting People First'. TakeCare concentrates on the importance of overall employee wellbeing. Being part of my hotel's TakeCare Champion Team, we continually work on projects focusing on our associate’s wellbeing, unity and community. -Drive different activites such as city clean up day 'Plogging', yoga sessions for employees, Unicef Flee Market, health week, Unity day, spirit to serve our community day e.t.c.
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Westin Hotels & Resorts
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United States
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Hospitality
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700 & Above Employee
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Account Manager
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Sep 2012 - Jan 2014
As for Catering and Events Sales Manager below plus following increased scope: --Handling larger MICE groups from overseas accounts-Additional responsibility of scheduling the monthly training plan of the Sales and Marketing Team. Arranging trainings and certain cross departmental training for associates-Assigned as Project Leader for several VIP client events and revenue-driven projects
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Catering and Events Sales Manager
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Dec 2010 - Sep 2012
-Event Manager for all Embassies, Chamber of commerce, International Organizations and Universities in the market -Account Manager for one of the top 5 accounts in the hotel, The US Embassy -Handled events/meetings/groups ranging from VIP government delegations, large business-trade delegations, University road shows and European National football team visits-Recognized as top performer of handling Mystery Calls, received Silver Certificate for performance-Assigned as Project Leader for redesigning the Catering and MICE Proposals Show less
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Assistant Manager, Grange Grill Restaurant
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Apr 2010 - Dec 2010
-Managed a high-end Grill Steak-house with 100 seats open for both lunch and dinner-Managed a team of 15 associates -Duties included duty roster scheduling, interview handling process, training of teams’ product and service knowledge, driving revenue of restaurant and increasing guest retention rates-With the team managed to quadruple the revenue from previous years-Voted best Grill Steakhouse in Beijing by local media 2010 -Grange Grill voted Best Team 2010 by peers-Project Leader together with Chef de Cuisine David Mittford of special cooking experience named “Into the Frying pan”, arranged wine dinners for i.e. Penfold’s Chief winemaker Peter Gago Show less
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F&B Management Trainee
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Apr 2009 - Apr 2010
1 year spent as F&B Management Trainee gaining experience in all F&B venues, F&B Marketing and Promotions Team and Catering and Events Team• Worked on short and long-term projects assigned to me by the Director of F&B and the General Manager• Some of the projects I was assigned to do were: Changing the hotel mini-bar concept for all hotel rooms, implementing a home/office delivery service from the hotels Daily Treats Deli, leading a F&B product knowledge project Go1000, assisting in the planning of the hotels signature buffet restaurants Indian food promotion month Show less
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Berns
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Sweden
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Entertainment
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1 - 100 Employee
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Junior Consultant and Researcher
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Nov 2008 - Feb 2009
Junior Consultant and Researcher at Fashion Week by Berns (Stockholm, Sweden) – my final project part of my University degree course (4 months) Junior Consultant and Researcher at Fashion Week by Berns (Stockholm, Sweden) – my final project part of my University degree course (4 months)
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KARMA Design
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United States
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Design Services
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1 - 100 Employee
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Entrepreneur -Hotel School The Hague University Sweater selling business
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Jan 2008 - Jan 2009
Entrepreneur of Hotel School The Hague University Sweater selling business called KARMA Design Entrepreneur of Hotel School The Hague University Sweater selling business called KARMA Design
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All- Around Internship
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Jul 2008 - Sep 2008
All-Around Summer Internship mainly in Marketing, Catering and Events and Front Office- self initiated All-Around Summer Internship mainly in Marketing, Catering and Events and Front Office- self initiated
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Claridge's
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United Kingdom
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Hospitality
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200 - 300 Employee
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Intern as Waitress in The Reading Room & Foyer
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Jul 2006 - Jan 2007
Waitress -part of my University degree course Waitress -part of my University degree course
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Education
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2005 - 2009
HotelSchool - The Hague
BBA.HM, Hotel Management -
2004 - 2005
Université Paris-Sorbonne
French -
2001 - 2004
Sigtunaskolan Humanistiska Laroverket
Gymnasium, Social Economic Studies
Community
