Sales Representative

• May 2021 - Present

Physician Advisor

• May 2020 - Apr 2021

• Completed extensive medical device 6-month training program to begin developing a territory • Acquired a territory with 18 orders per month in May 2020 • Increased monthly orders to 154 per month as of Feb 2021 • Graduated from the training program in 2020 after obtaining 100+ orders for two consecutive months • Manages accounts across Washington and Idaho • Exceeded company and personal goals set for the last nine months • Conducts daily sales calls to establish new and maintain ongoing business with referral sources in the medical community • Partners with Sales Leadership to validate and develop new territory plans to grow the business in home sleep testing, and mobile cardiac telemetry • Builds long-term, trusting relationships with physicians, nurses, office administrators, referral sources, and DME representatives • Informs and educates providers and medical staff on the importance of diagnosing obstructive sleep apnea, atrial fibrillation, and several sleep options • Cross-functional collaboration with intake, customer service, document collection to help process orders and drive sales growth • Communicates and explains Medicare and private insurance procedures, pricing information, and service information to referral sources • Identifies initiatives or programs that could increase company revenues, decrease costs, and/or increase referral source/patient satisfaction Show less

Nutritional Therapy Practitioner

• Jun 2019 - Apr 2021

Sr Consultant

• Dec 2018 - Jan 2021

Operations & Sales Manager

• Oct 2015 - May 2020

• Hired and provided onboarding support for all positions• Provided training and implementation of AthenaHealth EMR• Developed the job descriptions for recruitment of 10 clinical and administrative staff• Responsible for mentoring and developing performance plans for ten employees• Primary lead for daily operations, including human resources and materials for the clinic• Study Coordinator for MATRx Plus clinical trial // Only US Beta Testing Site, 2018• Lead facilitator for monthly team meetings• Responsible for coordinating HIPAA and CPR/First Aid training• Developed and managed a budget, forecasting, revenue management, data metrics & reporting, planning, and audits• Helped to implement and execute a process management framework to optimize the gross sales-to-net equation• Worked with patients to understand and commit to treatment plans• Assisted in building a customer experience and journey • Primary lead for collaboration with business leaders to optimize sales and profitability• Made important policy, planning, and strategy decisions• Developed, implemented, and reviewed operational policies and procedures• Worked with owners and stakeholders to plan for short and long-term goals• Strong ability to identify risk and provide innovative solutions• Responsible for relationship management between doctors, vendors, and stakeholders• Built strategic alliances to help support the company and clients based on the complexities and dynamics provided in the marketplace• Consistently adhered to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling. Show less

Sleep Care Specialist // // Steve Carstensen DDS

• Mar 2007 - Oct 2015

Dental Assistant

• Oct 2006 - Mar 2007

• Performed chair side assistance during composite restorations, endo and oral surgery • Proficient in Eaglesoft dental software to establish and manage sensitive client information • Recognized for excellent patient relations • Regularly developed innovative solutions to streamline operational processes • Followed HIPAA guidelines • Performed chair side assistance during composite restorations, endo and oral surgery • Proficient in Eaglesoft dental software to establish and manage sensitive client information • Recognized for excellent patient relations • Regularly developed innovative solutions to streamline operational processes • Followed HIPAA guidelines

Dental Assistant

• Apr 2005 - Aug 2006

Completed approximately 1000 hours of dental chair side assisting Performed chair side assistance during endo, oral surgery, amalgam and composite restorations Orthodontic experience including removing and placing wires and o-rings Constantly looked for more ways to ensure smooth flowing procedures Organized and recorded proper documentation of patient information Maintained dental equipment and treatment area Meeting all strict health, safety and infection control guidelines and standards Consistently recognized for quick learning ability of techniques and procedures Performed front desk duties including scheduling confirming appointments and filing records HIPAA compliant Show less