Rebecca Smith

Manager (Executive Services) at Direct Care Resources
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane City, Queensland, Australia, AU

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Experience

    • Australia
    • Health and Human Services
    • 1 - 100 Employee
    • Manager (Executive Services)
      • Mar 2022 - Present

      Manage cross-functional administration team in the development and execution of strategic initiatives and tactical plans across various units.Utilising Agile Scrum methodology, provide support to Manager (IT Solutions) as project lead for ICT Roadmap project; Data Cleanse and SharePoint library creation and migration.Through feedback and complaint management, establish and maintain strong relationships with executives, board members, senior managers, government officials, guardians, family, NDIS participants, and other key stakeholders to facilitate effective communication and decision-making.Assist with review of policies and procedures to ensure compliance with industry regulations and legal requirements, while also supporting organisational goals and objectives.Assist with the preparation of and participate in the annual audits; National Disability Insurance Scheme, Human Services Quality Standards and ISO-9001.Document controlling and document managementOversight and management of DCR corporate property portfolio in relation to leasing, property acquisition to ensure appropriate residences for disability and child protection clients.COVID response manager to mitigate the impact of the pandemic within the organisation.Maintain and update website and social media presence.Marketing material Act as conveyer and secretary of various representative working groups. Show less

    • Executive Assistant
      • Jan 2020 - Mar 2022

      Served as point of contact for the Executive Manager, providing guidance and support on key initiatives and sensitive matters. Assisted Executive and Senior Management in ensuring Quality Assurance data and documentation was current, accurate and of a standard to maintain accreditation.Coordinated meetings, prepared agendas, and minutes for leadership meetings and board meetings. Created and managed executive reports, presentations and other documents. Conducted research and handled special projects as assigned by the Principals and Executive Manager.Produced executive-level reports, briefs, project outlines, and other documents as necessary. COVID response manager to mitigate the impact of the pandemic within the organisation. Show less

    • Australia
    • Legal Services
    • Senior Paralegal
      • Apr 2013 - Dec 2019

      Conveyancing A to Z including project management lead for transition to Electronic Conveyancing Deceased Estate Administration including Supreme Court applications for Grant of Probate, inventory, appraisal, debts and liabilities and distribution. Investigated and researched legal matters to gather information to support cases Conveyancing A to Z including project management lead for transition to Electronic Conveyancing Deceased Estate Administration including Supreme Court applications for Grant of Probate, inventory, appraisal, debts and liabilities and distribution. Investigated and researched legal matters to gather information to support cases

  • Booval Legal
    • North Booval, Queensland, Australia
    • Office and Project Manager
      • Jun 2006 - Apr 2013

      Scheduled appointments and court appearances and maintained calendar, including travel arrangements Established and maintained an organised filing system to ensure easy access to case information in compliance with state and federal regulations Proofing and compilation of legal briefs Managed the day-to-day operations of the firm, including communication with clients, scheduling, and maintaining records Coordinated office staff to ensure the timely preparation and delivery of legal documents and pleadings Developed and implement policies and procedures to ensure efficient and effective use of resources Lead continuous improvement and business development and marketing Show less

    • Australia
    • Legal Services
    • Communications Officer
      • Sep 2003 - May 2006

      Business Development Marketing and promotion Client Relations Business Development Marketing and promotion Client Relations

Education

  • QUT (Queensland University of Technology)
    Bachelor's degree, Business (Majoring in Communication and specialising in both Marketing and Advertising)
    2020 - 2022
  • TAFE Queensland
    Diploma, Business Administration and Management, General
    1999 - 1999
  • Stuartholme School
    1994 - 1998

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