Experience

Westminster-Canterbury on Chesapeake Bay & Senior Options, LLC

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• EHR Systems Analyst

  • May 2023 - Present

  • Serves as a knowledge expert for EHR system components within the core electronic health record and ancillary systems.• Leads multi-site EHR partner conversions including full database configurations, UAT, and EUT.• Execute Senior Options Support desk workflows and assist with primary triage and support oversight for users.• Identifies areas of system improvement based on trending end user reports.• Corrects process gaps in clinical processes needed for optimized procedures.• Collaborates with the Director of Health Information Technology to assess changes to clinical and technical system functionality. Works to update configurations as required, communicate and train partners on the new functionality.• Monitors and self-educates on upcoming vendor software changes and upgrades. Distributes communication notices with full product write-ups and any applicable technical instructions. Show less

• EHR Training & Project Coordinator

  • Oct 2021 - May 2023

  • Championed a new user access change management process and maintained strict monthly audit schedules.• Managed project deliverables for the 2022 EHR Evaluation Project to aid in the evaluation and selection of Senior Options next-generation network EHR.• Completed numerous reporting builds and updates in core EHR system.• Created eLearning training videos and materials to complete a full suite of role-based courses for users.



Preferred Direct

• United States
• Printing Services
• 1 - 100 Employee

• Administrative Specialist

  • Jul 2020 - Oct 2021

  • Accessed secure client servers to collect, transfer, and process medical record files for distribution. • Executed time-sensitive digital communication requests for multi-state markets. • Fulfilled daily healthcare marketing material orders using Midnight software. • Maintained production logs and routine audit requirements. • Generated invoices and managed client accounts. • Trained coworkers on workflow processes for task coverage. • Accessed secure client servers to collect, transfer, and process medical record files for distribution. • Executed time-sensitive digital communication requests for multi-state markets. • Fulfilled daily healthcare marketing material orders using Midnight software. • Maintained production logs and routine audit requirements. • Generated invoices and managed client accounts. • Trained coworkers on workflow processes for task coverage.



HIMSS

• United States
• Non-profit Organizations
• 200 - 300 Employee

• Program Assistant

  • Aug 2021 - Aug 2021