Experience

Viega LLC

• United States
• Building Construction
• 300 - 400 Employee

• Social Media Strategist

  • Jul 2017 - Present



DeliveryBizPro

• Product Manager

  • Aug 2016 - Jul 2017

  Led product development to successfully launch updated home delivery software in 6 months• Developed project timelines and roadmaps using Jira, Basecamp, and YouTrack platforms• Engaged with clients to document and resolve customer experience issues• Created custom proposals specific for client's requirements • Analyzed existing workflows to identify and implement operational improvements• Ensure that all projects are completed on-time and meet client requests • Create documentation outlining product specifications



LFP Broadcasting LLC

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• New Media Coordinator

  • Oct 2015 - Aug 2016

  Created and implemented all social media marketing campaigns, wrote and produced website copy and graphics, designed promotional materials for video streaming products.• Provided daily tracking of all ad campaigns, analytics and metrics using AMS and CRM databases. Used metrics and analytics to determine most viewed content to capitalize on viewing trends• Created and managed Twitter and Instagram accounts. Gained 200+ new followers each week• Created social media marketing campaigns to support the launch of new on-line streaming channels• Managed affiliate program that brought in weekly profits of $10,000 across all products• Worked with Programming department to create schedule of featured titles and theme packages for OTT and streaming channels.

• Lead Image Content Coordinator

  • Aug 2012 - Nov 2015

  Successfully created and delivered graphics and cover art for video packages for over 100 clients across North America, South America, and Europe.• Created tracking and delivery system using in-house Movies database to monitor monthly promotion requests, totaling 4,000 images each month• Conducted training of image coordinators. Created all training guides and SOP documents

• Closed Captioning Specialist

  • Oct 2011 - Aug 2012

  Responsible for editing, formatting, and delivery of closed captioning files for monthly video schedules.• Quality control of all closed captioning files; Including adjusting formatting, grammar and spelling correction• Maintained CC records using in-house Movies database• Development and maintenance of the Closed Captioning and Clip Logging SOPs and training documents



The Alternative Board

• Internal Membership Director

  • May 2011 - Oct 2011

  High volume call center representative; cold calling, appointment setting/confirmations. Vital part of recruitment for business advisory boards. Proficient use of Sales Force software. Organized and set up appointments with potential new board members. High volume call center representative; cold calling, appointment setting/confirmations. Vital part of recruitment for business advisory boards. Proficient use of Sales Force software. Organized and set up appointments with potential new board members.



Westwood College - Denver North

• United States
• Education Management
• 700 & Above Employee

• Imaging Coordinator

  • Feb 2010 - Nov 2010

  Imaging Coordinator in Student Finance Operations Center. Transcribed financial documents including proofreading documents, fact checking, etc. Responsible for maintaining student financial aid documents. Created database entries document type, date, and document status into CRM database. Tagged documents with student information, e.g. SSN, Student #, Campus. Entered and routed 2,000+ documents weekly. Imaging Coordinator in Student Finance Operations Center. Transcribed financial documents including proofreading documents, fact checking, etc. Responsible for maintaining student financial aid documents. Created database entries document type, date, and document status into CRM database. Tagged documents with student information, e.g. SSN, Student #, Campus. Entered and routed 2,000+ documents weekly.



Kroenke Sports & Entertainment

• United States
• Spectator Sports
• 700 & Above Employee

• Broadcast Production Intern

  • Dec 2007 - Dec 2009

  Logged & edited game highlights for use in Avalanche, Nuggets, Mammoth and Rapids programming. Production assistant on various shoots for Avalanche, Nuggets, Mammoth and Rapids. Transcribed video and audio clips, also performed closed captioning duties and operated teleprompter. Authored DVDs of charity events, game play, practices, etc. as needed. Logged & edited game highlights for use in Avalanche, Nuggets, Mammoth and Rapids programming. Production assistant on various shoots for Avalanche, Nuggets, Mammoth and Rapids. Transcribed video and audio clips, also performed closed captioning duties and operated teleprompter. Authored DVDs of charity events, game play, practices, etc. as needed.