Experience

Age UK Wiltshire

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Communications and engagement officer

  • Aug 2022 - Present



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Editor and Proofreader

  • Jul 2018 - Present

  • Freelance editing and proofreading of academic and social science articles for journal and print.• Published articles on environmental anthropology and herbal medicine. • Freelance editing and proofreading of academic and social science articles for journal and print.• Published articles on environmental anthropology and herbal medicine.



London Speech Workshop

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Client Success Manager

  • Mar 2022 - Aug 2022

  • Client journey responsibility• discovery calls for a self-development and coaching organisation • Client journey responsibility• discovery calls for a self-development and coaching organisation



Hampshire Association of Local Councils

• United Kingdom

• Policy and communications officer

  • Apr 2020 - Oct 2021

  • Lead for communications, including direct communications to local councils, social media, annual reports, creating leaflets, and briefing documents.• Website development liaison and content creation.• Developing membership plans, a communications strategy, and increasing stakeholder networking.• Contract Manager for a separate association using our services. • Developing relationships and engaging with stakeholders, external committees, community organisations, and associations, including NHS, Action Hampshire, and county and borough councils.• Lead on policy development and consultations, including national government proposals.



Test Valley Borough Council

• Government Administration
• 100 - 200 Employee

• Complaints and Communications Officer

  • Nov 2015 - Apr 2020

  • Influence changes in service delivery across the council, report writing, and complaints analysis. • Developed internal communications strategy, ensuring parity with the organisation’s Corporate Plan.• Engaging with stakeholders and residents by delivering targeted communications• Manage internal communications channels, lead on specific communications projects, and on maintaining and expanding web and social media channels.• News release drafting, liaising with the media and other agencies, producing associated material, and all aspects of web and social media publicity.• Own, manage and administer the council’s Corporate Complaints Procedure.• Apprentice mentor.• Liaison with Local Government Ombudsman's Office• Emergency response: Following Hampshire Emergency Warning and Informing Plan• Manage and monitor FOIs and Data Protection for the service