Rebecca Raines

Delivery & Operations Manager at DreamWalk App Development
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU
Languages
  • English Native or bilingual proficiency
  • French Elementary proficiency
  • Maori Elementary proficiency
Skills

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Bio

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Credentials

  • Software Product Management Specialization
    Coursera
    Aug, 2018
    - Nov, 2024
  • Lean Six Sigma Green Belt Course
    Simplilearn
    Feb, 2017
    - Nov, 2024

Experience

  • DreamWalk App Development
    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Delivery & Operations Manager
      • Dec 2021 - Present

      Helping you to bring your app ideas to life from concept to release. I coordinate our team and other third parties you may have to deliver your mobile app or website. I also assist in running the day to day operations of Dreamwalk.

    • Digital Producer
      • Aug 2018 - Dec 2021

      Managing and leading client visions into developed applications they can share with their customers and members of the public.

  • Family Safety Victoria
    • Australia
    • Government Administration
    • 100 - 200 Employee
    • Acting Stream Lead, Identity and access management
      • Jun 2018 - Aug 2018

      Leading the identity and access management area of Family Safety Victoria. This includes; liaising with key stakeholders on managing access provisions, understanding and setting expectations for identity life cycle management across FSV products and establishing a coordinated approach to access for operational staff representing OrangeDoor or the Central Information Point.

    • Business Analyst
      • Jul 2017 - Aug 2018

      A lead business analyst documenting, facilitating, sharing and leading the information sharing recommendations of the Royal Commission into family violence. As part of the Information Systems Reform team I gather and document requirements for the Central Information Point and Support and Safety Hubs CRM. I contribute to project delivery of such IT systems and drive the culture change and stigma around information sharing in the Public Sector.

    • Product Owner
      • Dec 2017 - Apr 2018

      Product Owner for the interim risk assessment tool for family violence in Victoria. Liaising with the business and development teams on expectations and needs. Communicating with stakeholders on project dependencies and governance groups on project risks. Leading the project team to create an interim assessment tool prior to the development of the multi agency risk assessment management tool due late 2018.

  • Department of Premier and Cabinet (Vic)
    • Australia
    • Public Policy Offices
    • 700 & Above Employee
    • Business Analyst
      • Jul 2017 - Sep 2017

      Facilitating the delivery and operations of information sharing recommendations from the royal commission into family violence. I will lead, document, share and execute the delivery of new services for Victoria in the collection, management and sharing of family violence information throughout many government departments with the intention to prevent or mitigate the risk of family violence in Victorian homes. My goal is to set the tone in Victoria and throughout Australia to share information that can prevent harm or mitigate risk to the public. This role has since transitioned to Family Safety Victoria.

  • EY
    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Consultant
      • Apr 2016 - Jul 2017

      Working for the Advisory service line in the Risk division I undertake Internal Audit styled consulting within the Public Sector with working experience in Financial Services. Working for the Advisory service line in the Risk division I undertake Internal Audit styled consulting within the Public Sector with working experience in Financial Services.

  • Deloitte
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Consultant
      • Dec 2015 - Apr 2016

      Driving my passion of process improvement to companies across New Zealand. I provide Risk Management services under the Risk Advisory Division. My skills include areas on: - IT Audit - Technology Advisory - Internal Audit - Health & Safety- Operational Compliance.

    • Consultant
      • Feb 2013 - Nov 2015

      Providing knowledge and insight into Risk Management Services including; process improvement, internal audit and support for technological or physical risks.

  • ANZ
    • Australia
    • Banking
    • 700 & Above Employee
    • Business Initiative Analyst
      • 2012 - 2013

      Interpreting and assessing business requirements into user needs. Establishing and providing user manuals and administration support for the maintenance of a newly established debt collection system.

    • Second in Charge Collections Officer
      • 2011 - 2012

      Generating leadership and encouragement towards Collections Officers. Taking charge of the floor when necessary and providing subject matter expertise to management when necessary while also maintaining Collections Officer duties.

Education

  • Victoria University of Wellington
    Bachelor of Commerce and Administration, Information Systems and Management
    2010 - 2012
  • New Zealand Association of Modern Dance
    Diploma in Solo Performance, Modern Jazz
    2008 - 2009

Community

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