Rebecca R.
Administrative Services Supervisor at Boulder City Hospital- Claim this Profile
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Bio
Experience
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Administrative Services Supervisor
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Mar 2015 - Present
Responsible for the overall administrative functions of the organization and oversee the support of CEO, as well as, assisting all Officers, Board Members, Directors, Managers, and Supervisors. Manage the organization with everyday office operations; such as, organizational planning, interacting with clients, problem solving, and manage office operations to ensure all standards are meant specific to Administration. Provides support to the Medical Staff Medical Executive… Responsible for the overall administrative functions of the organization and oversee the support of CEO, as well as, assisting all Officers, Board Members, Directors, Managers, and Supervisors. Manage the organization with everyday office operations; such as, organizational planning, interacting with clients, problem solving, and manage office operations to ensure all standards are meant specific to Administration. Provides support to the Medical Staff Medical Executive Committee, Service Chiefs and Committee Chairmen.Responsible for supervising and overseeing Credentialing Coordinator.Develops project plans.Coordinates projects.Communicates changes and progress.Completes projects on time and budget.Manages project team activities.Quality Management: Looks for ways to improve and promote quality. Show more Show less
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HIM Analyst
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Jan 2015 - Mar 2015
Verifies, assembles and analyzes medical records according to established standards (Joint Commission on Accreditation of Healthcare Organizations and department of health) for medical record completion. Performs record analysis, enters deficiencies into system, and assigns records to appropriate clinical staff for completion.
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Risk Management Coordinator
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Jul 2014 - Aug 2014
Review, investigate and analyze all assigned third party property loss/damage claims received daily via Luxor Hotel & Casino Property Management in an expeditious manner, and determine the extent of MGM Resorts International liability concerning the claims - applying technical knowledge, independent judgment, critical thinking and excellent guest service skills to effect fair and prompt resolution of claims. All duties performed in accordance with departmental and MGM Resorts International… Review, investigate and analyze all assigned third party property loss/damage claims received daily via Luxor Hotel & Casino Property Management in an expeditious manner, and determine the extent of MGM Resorts International liability concerning the claims - applying technical knowledge, independent judgment, critical thinking and excellent guest service skills to effect fair and prompt resolution of claims. All duties performed in accordance with departmental and MGM Resorts International Operations policies, practices and procedures. Daily claim review and accurate entry of required claim data into claims database system same day as receipt of assignment. Show more Show less
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Administrative Assistant II
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Jan 2013 - Jul 2014
Administrative Assistant II to Vice President of Operations • Assistant to Managers, Supervisors, Leads, and staff • Compile and communicate property responses and information to the clients• Prepare and send correspondence to clients such as, thank you letters, direct letters, complaint letters and faxes• Answer telephones in a prompt, courteous, and pleasant manner. Assist clients and directs calls, making a concerted effort to assist the client with all needs or takes… Administrative Assistant II to Vice President of Operations • Assistant to Managers, Supervisors, Leads, and staff • Compile and communicate property responses and information to the clients• Prepare and send correspondence to clients such as, thank you letters, direct letters, complaint letters and faxes• Answer telephones in a prompt, courteous, and pleasant manner. Assist clients and directs calls, making a concerted effort to assist the client with all needs or takes messages if necessary• Trip preparations for Vice President• Keep all files, filing system and electronic records of client contacts, accounts, inquiries, definite business and lost business current• Maintain inventory of department supplies and orders additional materials as needed• Coordinate and order office supplies through Staples when supplies need to be restocked• Oversee physical upkeep of general office area to include equipment, furniture• Manage and submit payments for department invoices/supplies• Responsible for completing monthly credit card and cash expense reports for Vice President• Perform other job related duties as requested Show more Show less
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Executive Coordinator - HealthCare
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Oct 2007 - Sep 2012
Administrative Assistant for the Case Management Department Siena Campus• Assistant to Case Managers, Lead, and Director.• Distribution of incoming correspondence: Interoffice mail, regular postal mail, phone, and drop-ins by vendors. • Distribution of UR requests to Case Managers, also assisting Case Managers with documentation and right faxing clinical information to all insurance requestors. • Facilitate and manage as the timekeeper for Case Management Department. Assists and… Administrative Assistant for the Case Management Department Siena Campus• Assistant to Case Managers, Lead, and Director.• Distribution of incoming correspondence: Interoffice mail, regular postal mail, phone, and drop-ins by vendors. • Distribution of UR requests to Case Managers, also assisting Case Managers with documentation and right faxing clinical information to all insurance requestors. • Facilitate and manage as the timekeeper for Case Management Department. Assists and manages scheduling for all per diem Case Management staff for all three campuses.• Orders all supplies for Case Management Department. • Assists all Case Managers with computer issues. • Provides and maintains Administrative support for all Case Managers, lead, and Director. • Assists and distributes all incoming calls for the Case Management Department. • Data Entry for Case Management Department. • Processed and maintained all departmental invoices • Provided Director and staff travel arrangements and accommodations • Scheduled meeting requests, appointments, and maintained calendar for Director Show more Show less
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Supervisor Medical Records
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Feb 2006 - Oct 2007
Supervisor Medical Records Department• Managed 16+ employees.• Managed ER Assembly process, Transcription with interaction with Physician compliance. • Manage scheduling, yearly evaluations, hiring of new employees, and timecards.• Assisted customers throughout facility.• All computer applications applicable to the Medical Records Department.• Team member for Electronic Record Conversion project
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Supervisor
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Jun 2004 - Jul 2005
Supervisor: Transcription Department with the Medical Records DepartmentManaged 11 employees, Transcription Vendor, and a Medical Records liaison. • Supervised daily operations; monitored department and individual performance against key indicators including JCAHO regulations; implemented corrective action as needed.• Coordinated facility’s Clinical and Radiology dictations and transcription report workflows. • Maintained and exceeded in turn-around-time for all transcription… Supervisor: Transcription Department with the Medical Records DepartmentManaged 11 employees, Transcription Vendor, and a Medical Records liaison. • Supervised daily operations; monitored department and individual performance against key indicators including JCAHO regulations; implemented corrective action as needed.• Coordinated facility’s Clinical and Radiology dictations and transcription report workflows. • Maintained and exceeded in turn-around-time for all transcription dictations. • Managed and maintained all applications applicable to the Transcription and Clerk process/department.• Identified long-term outstanding process flow issues with the electronic medical record and dictation work-flow process, collaboratively with IT Project Manager. Show more Show less
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Supervisor Medical Records
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Dec 1993 - May 2004
Manager/Supervisor Medical Records Department. • Reported to Medical Record Director; with 20+ staff team direct reports and Transcription vendors. • Liaison for Medical Records Department, supervising and monitoring daily operations and individual performance against key indicators; including JCAHO regulations; implemented corrective action as needed.• Participated in meetings with interdisciplinary staff/teams, physicians and external customers to develop common process… Manager/Supervisor Medical Records Department. • Reported to Medical Record Director; with 20+ staff team direct reports and Transcription vendors. • Liaison for Medical Records Department, supervising and monitoring daily operations and individual performance against key indicators; including JCAHO regulations; implemented corrective action as needed.• Participated in meetings with interdisciplinary staff/teams, physicians and external customers to develop common process improvement goals using Sigma Six/Lean principles and deliver better customer service. • Revised policy and procedures.• Managed all transcription dictations/reports with American Association Medical Transcription guidelines and JCAHO standards (Radiology transcription and General transcription including Homescript Program).• Maintained and exceeded turn-around-time for transcription dictations/reports.• Maintained and identified applications for Medical Records Department processes.• Managed department scheduling, timecards, and completed staff annual evaluations.• Coordinated facility IT upgrades for the Medical Records Department.• Coordinated executive level conference calls, management meetings, staff meetings, and conference calls. Show more Show less
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Education
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University of Phoenix
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University of Phoenix
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