Experience

AIM Academy

• United States
• Education Management
• 1 - 100 Employee

• Senior Client Support Specialist

  • Jun 2021 - Present



Community Services for Children, Inc.

• United States
• Education Administration Programs
• 100 - 200 Employee

• Quality Coach

  • Jun 2018 - Jun 2021

  Keystone STARS is a Pennsylvania state initiative focused on guiding Early Childhood and Before and After School Programs through individualized processes to encourage best practices and higher quality in relation to their policy, procedures, and practices for Staff Qualifications, Professional Development, Education Program, Family and Community Partnerships, and Leadership and Management.I actively interacted with a caseload of 80-100 clients guiding their practices as explained above via phone, email, onsite/virtual meetings, small and large group training events. I assessed compliance and performance of the fields listed above. I maintained confidentiality with clients and their staff. I guided the writing of grants, and pre-approved and closed grants for clients which totaled just around $1 million.



Public Health Management Corporation

• United States
• Non-profit Organizations
• 500 - 600 Employee

• Quality Coach

  • Aug 2016 - Jun 2018

  Previous lead agency for Keystone STARS. Previous lead agency for Keystone STARS.



Advanced Chiropractic and Wellness Center

• Administrative Assistant

  • Sep 2014 - Oct 2016

  Daily/Weekly calendar planning for 100+ patience with 1 Doctor and 2 Therapists. Retrieved patient medical records for chiropractor and therapists, reviewed insurance qualifications, obtained referrals. Protect the security of medical records to ensure that confidentiality is maintained. Answered and monitored all phone lines, mediated any patient concerns and responded to all questions, new and current patient chart assembly and maintenance completed online and in paper files, upheld a welcoming and comforting environment.



Early Learning Children's Academy

• Teacher/ Director of Education

  • Jun 2007 - Aug 2016

  I designed a licensed Kindergarten program based on state regulations and developed the curriculum and daily lesson planning. I processed billing and deposits, managed all student and staff files, oversaw weekly inventory, phone calls and emails. I toured new clients, organized school events and fundraisers, trained new staff. Teacher responsibilities included lesson planning, observation and assessment, family conferences, ongoing personal professional development.(worked here intermittently totaling 6 years)



Hospitality/Restaurant/Customer Service

• Server/Banquet Server

  • May 2010 - Mar 2014

  Doylestown Country Club- Doylestown, PA September 2012- March 2014 100-350 guest Weddings, 50-100 guest Company/Private Events, 10-50 guest Private Happy Hours, Lunch and Dinner ServiceSpringhouse Tavern- Lower Gwynedd, PA September 2010-January 2012 Lunch and Dinner Service, 20-50 guest Company/Private EventsThe Sanderling Resort- Duck, NC May 2010-September 2010 100-300 guest Weddings, 100-200 guest Club Events, Breakfast Service