Talent Sourcer

• Aug 2022 - Present

Source potential candidates via social media and professional networks. Draft and send recruiting emails to the desired candidates. Collaborate with the recruitment administrator and determine position prerequisites. Recognize qualified applicant profiles utilizing different sourcing procedures. Create talent pools for future hiring needs. Measure conversion rates which include the number of passive candidates who transform into applicants, get invited to interviews, get offers and get hired. Request for referrals from current workers and external networks. Promote our employer brand on online and offline platforms. Maintain applicant databases through our Applicant Tracking System. Correspond with past candidates in regard to available job openings. Show less

Human Resource Officer/ Recruiter

• Jan 2022 - Jun 2022

. Report directly to the CEO and managed recruiting processes . oversaw employee relations, talent acquisition, talent management, HR business partners of employees and clients . Designed and executed strategic business goals . Preparing job descriptions and advertisements . Report directly to the CEO and managed recruiting processes . oversaw employee relations, talent acquisition, talent management, HR business partners of employees and clients . Designed and executed strategic business goals . Preparing job descriptions and advertisements

Customer Support/ Admin Assistant

• Apr 2021 - Jan 2022

. Oversaw the delivery of customer service experience . Generated positive reviews and feedback for the company . Improved customer satisfaction by an average of 50% in less than 6 months, according to reviews . Respond to customer queries in a timely and accurate way, via phone, email, or chat . Identify customer needs and help customers use specific features . Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) . Update our internal databases with information about technical issues and useful discussions with customers . Increased client retention over the course of six months. Show less

Risk advisor

• Oct 2020 - Jan 2022

Risk Advisor

• Oct 2019 - Jan 2022

Risk Advisor

• Oct 2019 - Apr 2021

Administrative Assistant

• Sep 2017 - Jan 2019