Rebecca Nussbaum
Chief Program Officer at Community Resource Center- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Competent Communicator
Toastmasters InternationalJan, 2012- Oct, 2024 -
40 hour Domestic Violence Counselor training
Community Resource CenterJun, 2006- Oct, 2024 -
Motivational Interviewing Certification
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Experience
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Community Resource Center
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United States
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Individual and Family Services
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1 - 100 Employee
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Chief Program Officer
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Aug 2021 - Present
• Lead and manage a program team of five direct reports and 30+ staff who design and deliver high quality service to clients, while ensuring program staff members are achieving excellence and leveraging individual strengths through effective team collaboration.• Equip and empower program staff to achieve evidence-based impact with clients, and to maximize collective impact of CRC’s programs.• Review departmental and individual progress toward programmatic benchmarks, outcome logic model goals and key performance indicators.• Oversee the identification and evaluation of opportunities to improve program effectiveness on the basis of participation and achievement of stated goals; and implement program modifications to improve the achievement of benchmarks, goals, and key indicators.• Ensure all programs align with CRC’s organizational mission, values, and strategic priorities.• Influence and advance the vision for how CRC’s programs address essential human needs in our region, as well as achieve sustainable results among the people served.• Understand community needs and service gaps.• Research, identify and develop innovative programs and/or program partnerships to address service gaps.• Design, implement and evaluate programs to achieve programmatic benchmarks, outcome logic model goals and organizational key performance indicators.• Manage performance and development of assigned staff in achieving goals, providing technical assistance in program design, development, and program operations.• Effectively steward all of CRC’s resources toward the highest and greatest good.• Participate in CRC’s budget development, monitor and report variances in revenues and expenditures. Show less
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Compliance and Quality Assurance Officer
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Aug 2019 - Aug 2021
• Conduct ongoing regulatory standards review and make recommendations to ensure compliance with standards• Audit organization practices to ensure compliance with applicable local, state and federal contract, licensing, and accreditation regulations• Conduct and/or lead ongoing program audit• Conduct and/or lead review of contract billing to ensure compliance and accuracy• Design, train, and implement organization practices to ensure quality assurance• Design, train, and implement organization practices to ensure compliance with all clinical practices• Maintain Policies and Procedures that comply with current legal, regulatory and contractual requirements• Participates in monthly scorecard review and assists program staff with the identification of deficiencies and interventions to overcome the areas of concern• Develop written evaluation of potential contract standards and their correlation to current practices• Work with organizational leaders and program managers to develop, run, and evaluate reports designed to evaluate specific standards• Provide direct supervision and general oversight of Data Specialist, ensuring data quality and integrity• Monitors high risk areas Show less
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Associate Director of Programs
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Oct 2016 - Aug 2019
• Develop and maintain best-practice policies and procedures for contract compliance for CRC’s Domestic Violence and Social Services programs • Lead collaborative project teams and supervise management staff across departments • Assist in developing and writing funding requests & grant proposals for the Domestic Violence and Social Services programs • Develop, monitor and administer contract budgets. Ensure programs are executed effectively, on time and within budget including the federally-funded Community Development Block Grant Program • Assist the Chief Program Officer and CRC senior leadership to network, strengthen and advance CRC’s mission by representing and leading community forums, coalitions and collaborative meetings. Provide professional presentations as needed internally to the Board of Directors and externally regarding CRC services, programs, and initiatives • Oversee & lead monthly Grants & Programs cross-functional team to report on contract outcomes as required, the acquisition of grants and required compliances, and ensure the agency is implementing departmental programs according to internal policies and city, state, and federal regulations • Participates in and consult with CRC’s leadership, including the Executive Director, Chief Program Officer, Chief Operating Officer, and Board of Directors • Conduct research, analysis and advise the Chief Program Officer on new program innovations and opportunities Show less
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Program Manager, Domestic Violence Program
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Mar 2012 - Oct 2016
• Supervise multiple divisions of program and direct service staff and attend senior management meetings • Assist in developing funding requests and grant proposals for the maintenance and expansion of CRC program services • Provide training, technical assistance, and educational presentations both internally and to the greater community as needed • Provide clinical interviewing, assessment, client triage, and coordination of all client services • Oversee daily operations of multifamily campus and therapeutic children’s center • Facilitate weekly clinical staff collaborative training and conferences • Review, monitor, track and implement longitudinal follow up procedures • Participate in community outreach and surveying conducting presentations for community organizations • Recruit, interview, train, and supervise volunteers • Exhibit problem solving, analytical, and critical thinking • Manage due dates for grants and complete comprehensive reports • Collect and maintain stats for grants, development, and submit grants • Supervise departmental safety protocol and report critical incidents to Human Resources • Maintain confidentiality and adhere to laws governing information regarding domestic violence survivors Show less
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Program Coordinator, Domestic Violence Program
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Aug 2008 - Mar 2012
• Engaged in grant writing for needs of the program and participated in grant tracking and reporting • Initiated and developed a Garden Therapy Program for the women and children in the emergency shelter • Trained volunteers and internal staff for the 40-hour Domestic Violence training • Coordinated volunteers, donors, and holiday programs for the emergency shelter and transitional housing program • Supervised 7 staff members, including training and overseeing BSW and MSW interns • Facilitated regular meetings with clients and interdisciplinary staff meetings • Coordinated volunteers and facilitated weekly Life Skills classes • Managed domestic violence cases in all 3 programs, including with monolingual Spanish speaking clients Show less
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Case Manager, Domestic Violence Program
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Sep 2007 - Jul 2008
• Provide intensive case management services for Domestic Violence survivors in multiple programs including Emergency shelter, transitional housing, and rental assistance programs working with diverse populations • Performed Bio-psychosocial evaluations and participated in interdisciplinary treatment team meetings • Assessed children’s needs and connected parents with appropriate referrals • Maintained a 24-bed facility providing shelter to women and children ensuring that it follows shelter policies and procedures while providing a safe and healthy living environment • Operate a 24-hour hotline, providing County services and referrals, serving as a mandated reported for CWS and APS • Conduct intake screening and assessments Show less
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University of California San Diego
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Laboratory Assistant, Autism Research Laboratory
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Sep 2006 - Feb 2007
• Conducted one-on-one PRT and PECS therapy with autistic children ages 3-4 • Performed progressive therapies in home sessions and at the laboratory • Assisted in research evaluation through scoring and analysis of therapy sessions • Conducted one-on-one PRT and PECS therapy with autistic children ages 3-4 • Performed progressive therapies in home sessions and at the laboratory • Assisted in research evaluation through scoring and analysis of therapy sessions
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Residential Advocate
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Mar 2006 - Dec 2006
• Maintained a 24 bed facility providing shelter to women and children ensuring that it is in compliance with shelter policies and procedures while providing a safe and healthy living environment • Operated a 24 hour hotline, providing County services and referrals, serving as a mandated reported for CWS and APS • Conducted intake screening and assessments • Maintained a 24 bed facility providing shelter to women and children ensuring that it is in compliance with shelter policies and procedures while providing a safe and healthy living environment • Operated a 24 hour hotline, providing County services and referrals, serving as a mandated reported for CWS and APS • Conducted intake screening and assessments
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Program Instructor, Energy Audit Program
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Jun 2005 - Sep 2005
• Developed a small business audit training program for high school students • Coordinated and facilitated trainings for two Juvenile Court and Community schools in the San Diego Metro area • Monitored the community education program’s scope, resources, and outcomes • Developed a small business audit training program for high school students • Coordinated and facilitated trainings for two Juvenile Court and Community schools in the San Diego Metro area • Monitored the community education program’s scope, resources, and outcomes
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Education
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2014 - 2016
University of San Diego
Master of Arts (MA), Nonprofit Leadership and Management -
2008 - 2010
University of Santa Monica
Master of Arts (MA), Psychology, Spiritual -
2002 - 2006
University of California, San Diego
Bachelor of Arts (BA), Psychology; Urban Studies -
2004 - 2005
National University of Ireland, Galway
Study Abroad Program -
2007 -
Academia Latinoamericana de Espanol, Quito, Ecuador
Spanish language proficiency, Spanish Immersion
Community
