Strategy & Planning Analyst

• Jan 2023 - Present

Implementation Consultant

• Jan 2021 - Sep 2021

• Fast-tracked to a consultant role, skipping a job grade.• Managed a team of 10 people and contributed to project planning.• Implementation and data analysis of detailed and complex pensions models.• Delivered regular training sessions with accompanying work instructions.• Encouraged professional and personal development of team members through monthlyperformance reviews.• Liaised with clients to handle expectations and explain bespoke pension models.• Produced high quality and detailed technical documentation. Show less

Implementation Analyst

• Nov 2018 - Dec 2020

• Constructed pension models through extensive use of Excel and automated them in Hartlink, a pension administration system operated by Capita.• Led on projects involving pension schemes with over 5,000 deferred members.• Regularly suggested and implemented process improvements, including preparing documentsthat were used daily by team members.• Performed thorough gap analysis and developed a regression testing framework for verifyingand validating new model requirements.• Troubleshooted computer code from pension model and analysed outputs.• Collaborated with other departments and interacted with clients through meetings and emails. Show less

Applicant Day Helper

• Oct 2015 - Feb 2018

• Hosted tours around the university campus and Mathematics department • Promoted BSc Mathematics to prospective students • Hosted tours around the university campus and Mathematics department • Promoted BSc Mathematics to prospective students

Cast Member (Merchandise)

• Jun 2017 - Aug 2017

• Provided exceptional customer service whilst representing the Disney company • Interacted with guests and colleagues from all over the world • Completed stocking tasks in a fast-paced environment • Provided exceptional customer service whilst representing the Disney company • Interacted with guests and colleagues from all over the world • Completed stocking tasks in a fast-paced environment

Researcher

• Jun 2016 - Sep 2016

• Wrote a report detailing the methods used to calculate measurement uncertainty. • Analysed measurements taken on a Coordinate Measuring Machine. • Wrote a report detailing the methods used to calculate measurement uncertainty. • Analysed measurements taken on a Coordinate Measuring Machine.

Retail Assistant

• Jul 2013 - Sep 2015

• Created good rapport with customers whilst providing great customer service • Effectively managed my time to ensure I had time for work and studying during my A-Levels • Created good rapport with customers whilst providing great customer service • Effectively managed my time to ensure I had time for work and studying during my A-Levels