Rebecca Mettert
Director of Catering & Events at Roths Fresh Market- Claim this Profile
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Bio
Experience
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Roths Fresh Market
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Food and Beverage Services
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1 - 100 Employee
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Director of Catering & Events
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Jun 2021 - Present
West Salem OR
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Red Robin
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United States
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Restaurants
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700 & Above Employee
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Shift Supervisor/Server
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Oct 2020 - Jun 2021
Salem, Oregon, United States
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Wild Pear
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United States
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Restaurants
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Catering Coordinator
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Feb 2020 - Mar 2020
Salem, Oregon, United States Wild Pear catering Coordinator, Salem OR Catering coordinator Customer service and sales To provide the highest quality of customer service while booking events, planning, and meeting with clients. Daily Operations Book events and meet with clients Create menu proposals Customer service representative Answer phone calls and field appropriately to the different departments Print reports and schedules Coordinate rentals Oversea… Show more Wild Pear catering Coordinator, Salem OR Catering coordinator Customer service and sales To provide the highest quality of customer service while booking events, planning, and meeting with clients. Daily Operations Book events and meet with clients Create menu proposals Customer service representative Answer phone calls and field appropriately to the different departments Print reports and schedules Coordinate rentals Oversea drivers Coordinate with other vendors Schedule Catering Servers, Bartenders, and other catering positions Assist owner on projects Billing and collections Inventory and Ordering Beverages Paper and plastic supplies Rentals and Linens Equipment Safety and Security To maintain proper safety and security practices to prevents injury to personal To maintain proper safety and security practices to prevent injury to customers To maintain security practices to protect physical property and confidential company information. Computer software Lavu software Caterease Show less
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Banquet Lead
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Jun 2015 - Jan 2019
Salem OR Supervised events both on-site and off-site. Ensure exemplary service through all forms of banquet service, including catering stations, bartending, buffets, plated meals, replenishing product and supplies within compliance with event standards. Ensured events were correctly equipped, setup, executed, and torn down. Helped provide a safe and clean environment, understood safety responsibilities and environmental laws, and followed established procedures, standards, policies, training… Show more Supervised events both on-site and off-site. Ensure exemplary service through all forms of banquet service, including catering stations, bartending, buffets, plated meals, replenishing product and supplies within compliance with event standards. Ensured events were correctly equipped, setup, executed, and torn down. Helped provide a safe and clean environment, understood safety responsibilities and environmental laws, and followed established procedures, standards, policies, training, instructions, and other requirements. Show less
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Creekside Golf Club
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United States
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Entertainment Providers
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1 - 100 Employee
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Banquet Manager
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Nov 2012 - Jun 2013
Salem OR Developed exceptional leadership skills by motivating others to achieve their desired goals. Reported to the General manager. Effectively managed catering teams of more than ten service staff, including direct scheduling, inventory management, hiring, and staff development. Supervised ballroom set up as well as on-site ceremony locations. Increased customer service by creating policies, procedures, and checklists that ensure higher standards and accountability. Consistently… Show more Developed exceptional leadership skills by motivating others to achieve their desired goals. Reported to the General manager. Effectively managed catering teams of more than ten service staff, including direct scheduling, inventory management, hiring, and staff development. Supervised ballroom set up as well as on-site ceremony locations. Increased customer service by creating policies, procedures, and checklists that ensure higher standards and accountability. Consistently received very high ratings on post-function customer feedback. Launched effective marketing initiatives, targeting untapped customer groups. Maximized usage of the 150-200 seat ballroom room through smart booking and exceptional customer service. Show less
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Owner/Wedding and Event Planning
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Oct 2008 - Nov 2010
Anchorage, Alaska Area Seamlessly planned and executed both social and professional meetings for a wide range of clients. Managed budgets of up to $35,000 for events with 200 plus guests, multiple vendors and other contributors that included entertainers, photographers, florists, caterers, A/V technicians, and bakers. Responsible for budgeting and bookkeeping. Successfully promoted the business using networking, social media, and participating wedding fairs
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Education
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Chemeketa Community College
Hospitality and Tourism Managemnt, Hospitality and Tourism Management