Experience

Veterans Evaluation Services

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• International Exam Scheduler

  • Sep 2022 - Present

  - Uses information received from veterans and service members in the assigned area of responsibility to schedule Compensation and Pension exams in the case management software. - Communicates and coordinates with both local and traveling providers to ensure that there is coverage in all exam specialties in the assigned area or responsibility. - Ensures that exams are scheduled within the contractual bounds and that veterans and service members are informed of the exam scheduling in a… Show more - Uses information received from veterans and service members in the assigned area of responsibility to schedule Compensation and Pension exams in the case management software. - Communicates and coordinates with both local and traveling providers to ensure that there is coverage in all exam specialties in the assigned area or responsibility. - Ensures that exams are scheduled within the contractual bounds and that veterans and service members are informed of the exam scheduling in a timely manner. - Reviews and processes travel reimbursement invoices for both providers who are traveling to see exams and for veterans who are traveling to attend exams.

• International Day One Caller

  • Mar 2021 - Present

  Houston, Texas, United States - Contractor for the Veterans Benefits Administration - Makes outbound calls and emails to veterans and service members to initiate the scheduling process and verify eligibility for Compensation and Pension exams. - Receives and processes information regarding VA benefits and claims from veterans and service members through emails and phone interviews and inputs data from calls and other communications into the case management software. - Handles escalated and complex issues from… Show more - Contractor for the Veterans Benefits Administration - Makes outbound calls and emails to veterans and service members to initiate the scheduling process and verify eligibility for Compensation and Pension exams. - Receives and processes information regarding VA benefits and claims from veterans and service members through emails and phone interviews and inputs data from calls and other communications into the case management software. - Handles escalated and complex issues from service member and veterans regarding disability claims and scheduling - Mentoring and training new hires in the International Communications department.



Harris County

• Government Administration
• 700 & Above Employee

• Election Clerk

  • Oct 2020 - Nov 2020

  - Processed and assisted voters at a drive-thru voting location throughout the early voting period in Harris County - Compliance with local and state laws for elections.



Marquette University Bake Shop

• Bakery Assistant

  • Sep 2017 - Mar 2020

  Milwaukee, Wisconsin, United States - Learned leadership skills through experiences as student supervisor on different shifts - Experience in working within a group on team projects at the bakery - Mentored new student employees and helped to train them necessary in necessary skills at the bakery



U.S. House of Representatives

• United States
• Legislative Offices
• 700 & Above Employee

• Intern

  • Aug 2019 - Dec 2019

  Washington, District of Columbia, United States . Answered constituent phone calls . Researched and wrote constituent letters concerning policy for the Congressman’s office . Gave tours of the capitol to constituents and other office visitors. . Researched and worked on legislative projects for the other Congressional staff



Amegy Bank

• United States
• Banking
• 700 & Above Employee

• Intern

  • Aug 2012 - May 2016

  Houston, Texas, United States