Rebecca Luetke

Customer Support Team Lead at Complia Health
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Contact Information
us****@****om
(386) 825-5501
Location
Colorado Springs, Colorado, United States, US

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Customer Support Team Lead
      • Jun 2016 - Present

    • Customer Support Analyst
      • Jun 2016 - Present

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Billing Operations Manager
      • Feb 2016 - Apr 2016

      Streamline billing process Determine inefficiencies or areas of concern Report directly to CEO Implementation of EHM, billing, payroll and point of care software Troubleshooting and training on software Working with software providers and developing edits or scrubs to make billing more efficient Billing, posting and working denials Auditing Streamline billing process Determine inefficiencies or areas of concern Report directly to CEO Implementation of EHM, billing, payroll and point of care software Troubleshooting and training on software Working with software providers and developing edits or scrubs to make billing more efficient Billing, posting and working denials Auditing

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Payroll and Government Billing Supervisor
      • Feb 2011 - Feb 2016

      Duties: Supervise and perform all functions of payroll for all field employees Software implementation, troubleshooting and training Perform all billing duties related to Medicare (Home health and hospice) Supervise and assist with all billing duties related to Medicaid Reporting to and working closely with executive team members Medicaid eligibility checks daily Authorizations Creating and submitting 837 files Strong knowledge of EOB and remittance advices and posting 835 files Working aging claims daily and troubleshooting to determine claim issues, Developing and implementing processes, procedures and new ideas Submitting ADR requests, appeals, reopenings and Demand denials to medicare contractor. Tracking medicare claims through FISS and Ability Ease from submission to payment. Medicare and Medicaid Secondary billing Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Administrative Assistant / HR Manager
      • Jun 2008 - Feb 2011

      Processing payroll for 65 employees Administration of benefits Orientation of new hires Responded to Unemployment and Work Comp claims Filing property and General Liability claims Record keeping Keying monthly financials for 30+ properties Balancing bank reconciliations monthly for 30+ properties Maintaining spreadsheets High volume typing Office duties including faxing, scanning, copying, filing, typing and proofreading, answering multi-line phones Helped manage properties Leased apartments Processed applications for residency, Accounts payable/receivable. Show less

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