Experience

ClosingMark Home Loans

• United States
• Financial Services
• 1 - 100 Employee

• Customer Service Representative

  • Oct 2014 - Present

  Assist potential buyers of real estate with information regarding the home buying process. Set appointments for partner lending and real estate agents to provide their additional professional services. Document inquiries and update contact management systems. Assist potential buyers of real estate with information regarding the home buying process. Set appointments for partner lending and real estate agents to provide their additional professional services. Document inquiries and update contact management systems.



Cal State University, Fullerton

• Graduate/Teaching Assistant

  • Jan 2008 - May 2012

  Assisted in the development of semester syllabi, class projects, and assessment rubrics. Graded student homework and projects. Posted grades and other information to Blackboard. Interfaced with department personnel. Heavy interaction with students regarding course materials, homework problems, projects, and graduation requirements. Courses included: Into to sociology, statistics, social research methods, social theory, social inequality, and family violence. Assisted in the development of semester syllabi, class projects, and assessment rubrics. Graded student homework and projects. Posted grades and other information to Blackboard. Interfaced with department personnel. Heavy interaction with students regarding course materials, homework problems, projects, and graduation requirements. Courses included: Into to sociology, statistics, social research methods, social theory, social inequality, and family violence.



Orange County Health Needs Assessment

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Research Analyst

  • Jul 2008 - Jul 2011

  Research analyst in charge of analyzing data from several county wide surveys (1998-2007) utilizing Statistical Processing for the Social Sciences (SPSS) software. Surveys were conducted for adults and children in three languages (English, Spanish, and Vietnamese) with combined samples reaching 3000+ respondents. OCHNA is a small company that had a research staff of three to four. We worked together as a team to write, edit and publish reports concerning diverse populations in Orange County. These reports helped those in the health care community determine priority health issues, develop strategic plans, create prevention plans, evaluate interventions, and educate the public. Some of the topics in our reports included: Latino health, Vietnamese health, senior health, children's health, mental health, poverty, and emergency room usage. *OCHNA lost its funding and all research staff were laid off June 30,2011. Show less



The Coffee Bean & Tea Leaf®

• Singapore
• Food and Beverage Services
• 700 & Above Employee

• Barista

  • May 2007 - Mar 2008

  This was a part-time position to allow me to return to college full-time. My duties included: preparing beverages and food items for our customers, keeping track of inventory, and running the cash register. This was a part-time position to allow me to return to college full-time. My duties included: preparing beverages and food items for our customers, keeping track of inventory, and running the cash register.



Century 21 Beachside

• United States
• Real Estate
• 1 - 100 Employee

• Real Estate Agent and Admin Asst. for top sales person

  • Jan 2003 - Dec 2006

  Sold and marketed homes, prepared purchase contracts and disclosures, and provided administrative assistance to our top sales person. Sold and marketed homes, prepared purchase contracts and disclosures, and provided administrative assistance to our top sales person.



SecurityLink/ADT

• Irvine, CA

• Regional Administrator

  • Sep 2000 - Nov 2001

  Supported the regional sales vice-president, national area vice-president, national account managers, and account support representatives. Soley planned, organized, and implemented all aspects of a national sales conference; prepared business plans, tracked and logged sales and quotes, prepared sales reports with corresponding graphs and charts; scheduled and coordinated meetings, prepared meeting agendas, composed business letters, maintained calendars, answered and directed phone calls accordingly, scheduled travel arrangements (car, hotel, air), planned meeting locations and provided catering services. Show less



McKibben Screen Printing

• Santa Ana, CA

• Executive Administrator

  • Mar 1999 - Sep 2000

  Supported the president and vice president of the company. In this position, I wore many hats. In addition to my administrative duties, I also acted in the capacity of customer service manager (developed and wrote the customer service policy and procedure manual), and HR/recruiter. I supported the sales department by tracking and logging sales, creating graphs and charts, and developing sales strategies. Supported the president and vice president of the company. In this position, I wore many hats. In addition to my administrative duties, I also acted in the capacity of customer service manager (developed and wrote the customer service policy and procedure manual), and HR/recruiter. I supported the sales department by tracking and logging sales, creating graphs and charts, and developing sales strategies.



Various

• Anaheim, Irvine, and Newport Beach

• Staffing Specialist, Recruiter, and Account Manager

  • Jun 1994 - Feb 1999

  I worked at Times Personnel (Irvine, CA) as a staffing consultant/recruiter (interviewing, testing, and placing applicants); Career Strategies (Irvine, CA) as an executive recruiter; Corestaff/AccountCore (Newport Beach, CA) as a senior staffing specialist/account manager, and Volt Accounting Specialists (Anaheim, CA) as a senior staffing specialist/account manager. I worked at Times Personnel (Irvine, CA) as a staffing consultant/recruiter (interviewing, testing, and placing applicants); Career Strategies (Irvine, CA) as an executive recruiter; Corestaff/AccountCore (Newport Beach, CA) as a senior staffing specialist/account manager, and Volt Accounting Specialists (Anaheim, CA) as a senior staffing specialist/account manager.