Rebecca Kruger

Volunteer Crisis Hotline Operator at Women Organized Against Rape
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Contact Information
us****@****om
(386) 825-5501
Location
Philadelphia, Pennsylvania, United States, US

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Credentials

  • Certified Peer Specialist (CPS)
    PA Certification Board
    Dec, 2022
    - Nov, 2024

Experience

  • Women Organized Against Rape
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Volunteer Crisis Hotline Operator
      • Aug 2022 - Present

      • Attended forty hours of sexual assault victim training with WOAR staff in order to become certified to operate a sexual assault crisis hotline • On calls, engages in crisis de-escalation, offers emotional support and validation, and creates a plan of action utilizing WOAR and other non-profit and mutual aid services in the Philadelphia region • Logs calls on the iCarol operating system to collect data and ensure follow up • Attended forty hours of sexual assault victim training with WOAR staff in order to become certified to operate a sexual assault crisis hotline • On calls, engages in crisis de-escalation, offers emotional support and validation, and creates a plan of action utilizing WOAR and other non-profit and mutual aid services in the Philadelphia region • Logs calls on the iCarol operating system to collect data and ensure follow up

  • KnockBox Café
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Barista
      • Aug 2021 - Present

      • Contributes to the warm and open environment of a frequented neighborhood establishment • Able to problem solve issues that presented in a high pressure environment while maintaining a calm and friendly demeanor • Fosters camaraderie and open communication with coworkers in order to operate effectively as a two-person team in a tight physical space • Supervises onboarding workers to ensure a cohesive and effective work environment • Contributes to the warm and open environment of a frequented neighborhood establishment • Able to problem solve issues that presented in a high pressure environment while maintaining a calm and friendly demeanor • Fosters camaraderie and open communication with coworkers in order to operate effectively as a two-person team in a tight physical space • Supervises onboarding workers to ensure a cohesive and effective work environment

Education

  • Temple University
    Bachelor of Arts - BA, English Language and Literature, General
    2017 - 2021

Community

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