Assistant General Manager

• Oct 2021 - Present

Admin Officer Marketing, Events and Communications

• Feb 2019 - Oct 2021

• Promoting key information about the charity to stakeholders, through updating the website, social media strategy and regular e-newsletters, providing consistent brand messages. • Identifying and researching funding sources, and writing high quality funding application, vital to the charities’ continued success• Organising events for the charity, including the annual Alternative Provision Conference at Norwich Cathedral and Careers events for our students. • Plan and execute events such as Norfolk Chambers’ B2B conference and the Royal Norfolk Show, where St Ed’s were RNAA’s Charity of the Year 2019.My excellent time-management has meant I am able to manage tight deadlines, and still produce an exceptionally high standard of work. At a financially difficult time for the charity, I have researched, prepared and submitted successful grant applications and fundraising events, bringing in much-needed income. This demonstrates I am able to work on my own initiative and produce effective results.

Customer Assistant

• Sep 2018 - Feb 2019

Marketing Assistant

• Nov 2017 - Jul 2018

• Organising client training events from planning to execution to post-event evaluation.• Clarification of bid conditions and management of the tender preparation .• Designing and implementing promotional materials and marketing campaigns (use of Mailchimp).• Coordinating and participating in trade shows.• Sales pitches to new and existing clients. • Organising client training events from planning to execution to post-event evaluation.• Clarification of bid conditions and management of the tender preparation .• Designing and implementing promotional materials and marketing campaigns (use of Mailchimp).• Coordinating and participating in trade shows.• Sales pitches to new and existing clients.

Patient Administrator/Chaperone/Receptionist

• Mar 2014 - Aug 2017

• Developed relationship management through customer service, liaising with patients and GP surgeries, face-to-face and on the phone.• Coordinated image exchange and data entry in a medical environment, requiring patient confidentiality and precision.• Chaperoned ultrasound and MRI patients on site and at other locations across Norfolk. • Developed an understanding and empathy towards patients at a worrying time for them. • Developed relationship management through customer service, liaising with patients and GP surgeries, face-to-face and on the phone.• Coordinated image exchange and data entry in a medical environment, requiring patient confidentiality and precision.• Chaperoned ultrasound and MRI patients on site and at other locations across Norfolk. • Developed an understanding and empathy towards patients at a worrying time for them.

Camp Counselor

• Jun 2016 - Aug 2016

• Planned and implemented weeklong programs and activities for groups of up to 16 girls, with limited time and resources.• Led a 5-night expedition, coached survival skills and orienteering.• Responsible for safety, development and growth.• Coordinated management of a team, encouraging skills progression, managing conflicts and resolving disputes. • Planned and implemented weeklong programs and activities for groups of up to 16 girls, with limited time and resources.• Led a 5-night expedition, coached survival skills and orienteering.• Responsible for safety, development and growth.• Coordinated management of a team, encouraging skills progression, managing conflicts and resolving disputes.

Waitress

• Apr 2013 - Sep 2014

Office Assistant

• Jul 2013 - Mar 2014

• Established international customer relationships for a global import/export company.• Coordinated B2B tradeshows at the NEC, facilitating new clients and initiating sales.• Facilitated promotions using Mailchimp and maintained social media, including Facebook, Twitter and blog posts.• Invoiced B2B customers and controlled stock levels of 500+ products. • Supported B2C operations, produced newsletters with WordPress and published products on the website. • Established international customer relationships for a global import/export company.• Coordinated B2B tradeshows at the NEC, facilitating new clients and initiating sales.• Facilitated promotions using Mailchimp and maintained social media, including Facebook, Twitter and blog posts.• Invoiced B2B customers and controlled stock levels of 500+ products. • Supported B2C operations, produced newsletters with WordPress and published products on the website.

Work Experience

• Sep 2012 - May 2013

• Carried out secondary research and facilitated the yearly marketing brochure for the travel shop, an example of direct marketing.• Assisted with data entry in the finance department. • Supported customer service, check-in, Human Resources, and health and safety.This was undertaken during my final year of A-levels, proving very informative in a variety of business departments, and sparking my interest to continue studying Business at degree level. • Carried out secondary research and facilitated the yearly marketing brochure for the travel shop, an example of direct marketing.• Assisted with data entry in the finance department. • Supported customer service, check-in, Human Resources, and health and safety.This was undertaken during my final year of A-levels, proving very informative in a variety of business departments, and sparking my interest to continue studying Business at degree level.

Coach

• Sep 2007 - Aug 2011

• Tutored children aged 3-18 extra-curricular Maths and English, building their confidence and ability.• Represented the company at promotional events • Tutored children aged 3-18 extra-curricular Maths and English, building their confidence and ability.• Represented the company at promotional events