Experience

Polymer Compounders Limited

• United Kingdom
• Plastics Manufacturing
• 1 - 100 Employee

• Key Account Sales Specialist

  • May 2022 - Present

  14 years of experience within the plastics industry. Skilled in Sales and Polymers. I currently manage a number of PCL’s Customer accounts. My role includes providing excellent customer service to my clients, advising on product and grade selection from our comprehensive range of Engineering Plastics, providing quotes for material and lead times. Expediting fast colour match and sampling services from our site in Durham. I can assist you from the very first stage of your application to the final production. I am committed to our business and passionate about providing the best possible customer service to my customers, I will take the time to find out what the customers' expectations are and do my very best to meet them every time.I am available via meetings in person, teams, or email.

• Sales Administrator

  • Nov 2008 - Apr 2022

  Responsibility for all aspects of customer service to ensure maximum levels of customer satisfaction were maintained. Including:-• Order processing (quote to invoice) in an accurate and timely manner• Responded to requests and queries, always delivering a high level of professional service • Maintained a good knowledge of customers and company products• Collaborated cross-functionally with internal teams i.e. Production, Finance, Technical, Transport, Sales• Carried out ad-hoc departmental tasks when identified