People Experience Partner

• Oct 2018 - Present

Kentro Capital is the new parent company for Nexus Underwriting and Xenia Broking. I continue to support both divisions in a People Partner capacity. Kentro Capital is the new parent company for Nexus Underwriting and Xenia Broking. I continue to support both divisions in a People Partner capacity.

People Experience Partner

• Jan 2022 - Present

Junior HR Business Partner

• Jun 2020 - Jan 2022

In addition to the responsibilities of my previous role at Nexus Group:- Partnering with business units and providing guidance on HR matters to Managing Directors and Employees- International HR business partnering - in addition to the UK, exposure to Hong Kong, Malaysia, Germany, France, Italy, The Netherlands and Ireland- Ensuring HR processes and practices are kept up to date and in line with employment law and best practice- Organisational change initiatives such as mergers, acquisitions and divestment (including TUPE)- Employee Relations matters- Implementation and roll-out of the SMCR regime from a HR perspective- Supporting the Group Director of HR in HR projects and initiatives as required Show less

HR Assistant

• Oct 2018 - Jun 2020

- Managing the HR system, Cascade- HR Operations, including producing letters and paperwork and managing employee files- Full-cycle recruitment, including partnering with the hiring manager, writing job descriptions, CV screening/headhunting, interviewing, offering and issuing paperwork- Induction and leaving process- Employee Wellbeing programme- Benefits management

HR Operations Executive

• Dec 2017 - Sep 2018

- Responsible for all HR processes for a tech start-up - First point of contact for all HR related enquires - Drafting company policy documents - Maintaining staff trackers such as holiday and sickness - Liaising with payroll to inform them of any changes to salary or new joiners / leavers - Running the recruitment processes, including drafting job descriptions, planning selection criteria, conducting screening interviews and reference checks - Producing offer letters and contracts - Managing professional development budgets - Managing company events and meetings, ensuring they run smoothly - Leading the office relocation project - sourcing the office space, managing contracts and all logistics of moving - Office management Show less

Research Executive

• Sep 2015 - Dec 2017

Promoted from Junior Research Executive in 2016 - Responsible for the running of multiple market research projects on a daily basis - Administrative duties, including updating the CRM with client, supplier and freelancer details, updating cost sheets and processing invoices - Liaising with fieldwork recruitment agencies from around the world, briefing them on the study and respondents needed and working with them to achieve project timelines - Producing daily recruitment reports and discussing these with the internal team - Troubleshooting any problems encountered during participant recruitment in order to ensure project timelines are met - Conducting telephone interviews with healthcare professionals - Running analysis on research findings and preparing the final report - Presenting results to clients Show less

Store Lead

• Feb 2011 - Aug 2015

Promoted from Customer Service Assistant in 2014 - Running and managing a convenience store in the absence of the store manager, providing excellent customer service - Supervising and managing a team on a shift, monitoring staff wellbeing, productiveness and dealing with any conflicts - New staff on-boarding and training - Monitoring staffing levels, ensuring overtime is offered when appropriate - Maintaining staff's personnel files and monitoring training renewal dates - Note taking during staff disicplinaries - Payroll administration, including tracking sickness, holiday and overtime - Member of the colleague council, involving listening to colleague's concerns and putting forward ideas for improvement to management Show less