Rebecca Hooper
Project Manager at InOutsource- Claim this Profile
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Bio
Credentials
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Paralegal
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Experience
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InOutsource
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager
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May 2022 - Present
Works closely with firms to address the potentially complex challenges associated with new business intake, conflicts, audit letter responses and addressing client outside counsel guideline compliance. This process involves workflow consultation, including categorization, review, negotiation and acceptance practices, data and system integration, and reporting. Provides support for internal training and guidance on best practices for change management/adoption phase and beyond. Works closely with firms to address the potentially complex challenges associated with new business intake, conflicts, audit letter responses and addressing client outside counsel guideline compliance. This process involves workflow consultation, including categorization, review, negotiation and acceptance practices, data and system integration, and reporting. Provides support for internal training and guidance on best practices for change management/adoption phase and beyond.
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DiPasquale Moore
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United States
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Law Practice
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1 - 100 Employee
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Director of Intake
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Jul 2016 - Nov 2021
• Managed the largest department at a successful high volume law firm, which became the largest personal injury firm in Kansas City • Organized company-wide training and team-building events for 50+ employees and attorneys • Monitored client reviews on social media pages including LinkedIn, Facebook, Instagram and Twitter • Prepared multiple weekly reports for executive team including special topic reports for monthly and quarterly meetings with owner and Chief Marketing Officer • Researched, tested, reviewed, evaluated, and selected 8 different new software solutions for the company • Worked with multiple departments to develop and implement company-wide policies and procedures, including the evaluation of leads, digital communication, vehicle use, and software use • Assisted employees with IT related tasks such as workstation setup, networking, and troubleshooting • Evaluated and assigned up to 600 cases per month for 25 attorneys based on difficulty and caseload • Evaluated 1500+ leads on a monthly basis for their approval, rejection, or referral • Drafted contracts and legal documents on average 10 per month • Created strong relationships with clients and referral partners to increase business and gain positive referrals leading to new clients. 5-year lead growth 168% and 5-year signed case growth 162%
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Cripps & Simmons, LLC
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United States
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Law Practice
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1 - 100 Employee
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Paralegal
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Oct 2015 - Jul 2016
• Interviewed clients and gathered information to evaluate cases and create files on a daily basis • Drafted legal documents estate planning, probate. • Worked with attorneys to maintain contact with 20 clients per week • Interviewed clients and gathered information to evaluate cases and create files on a daily basis • Drafted legal documents estate planning, probate. • Worked with attorneys to maintain contact with 20 clients per week
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Missouri Attorney General's Office
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United States
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Law Practice
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100 - 200 Employee
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Victim Advocate
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Jul 2011 - Oct 2015
• Prepared grant proposals, maintained statistical records, and submitted monthly reports on the victims served • Provided victims of criminal acts with information about their constitutional and statutory rights • Served as liaison between victims, prosecutors, law enforcement, and court staff • Accompanied victims of violent crimes to court proceedings • Prepared grant proposals, maintained statistical records, and submitted monthly reports on the victims served • Provided victims of criminal acts with information about their constitutional and statutory rights • Served as liaison between victims, prosecutors, law enforcement, and court staff • Accompanied victims of violent crimes to court proceedings
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Legal Aid of Western Missouri
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United States
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Legal Services
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1 - 100 Employee
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Legal Intern
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Jun 2010 - Jul 2010
• Supported a non-profit organization providing quality legal services to low-income individuals • Worked closely with attorneys on a variety of issues, including: public benefits, domestic violence/family law, housing, economic development • Assisted attorneys by performing legal research and analysis and administrative tasks • Worked closely with clients to gather information and provide emotional support and resources • Supported a non-profit organization providing quality legal services to low-income individuals • Worked closely with attorneys on a variety of issues, including: public benefits, domestic violence/family law, housing, economic development • Assisted attorneys by performing legal research and analysis and administrative tasks • Worked closely with clients to gather information and provide emotional support and resources
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Legal Assistant
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Apr 2008 - Jun 2010
• Assisted attorney at a private law firm specializing in personal injury and criminal law • Interviewed clients, drafted documents, and performed legal research and analysis • Worked on a variety of cases, including: personal injury claims, wrongful death claims, medical malpractice claims, nursing home neglect, workers' compensation, and criminal/traffic defense • Performed administrative tasks such as processing account payables and receivables, requesting and organizing medical records and billing information, and any other necessary support functions
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Education
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2006 - 2011
Missouri Western State University
Bachelor of Science (B.S.), Criminal Justice/Legal Studies/Law Enforcement
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