Experience

IBTS - Institute for Building Technology and Safety

• Government Administration
• 100 - 200 Employee

• ESR Department Coordinator

  • Dec 2018 - Present

  • Remote administrative support for the Energy Services Program, including client relations, program improvements, and day-to-day coordination• Submit bi-monthly reports with full project volume, estimated revenue, and projects requiring attention• Create and submit accounts payable invoicing on a weekly basis for work completed by 20+ consultants• Create and submit accounts receivable invoicing for up to 10 clients on a monthly basis• Established and maintain official department procedure document• Maintain effective working relationships with private and government clients, as well as fellow employees and consultants in multiple departments and branch offices Show less

• Training Coordinator

  • 2010 - Present

  • Remote administrative support for the training programs supplied by IBTS for internal and external students• Maintain all documentation, including attendance, evaluation, and training materials, to ensure compliance with IACET, AIA, and ICC program requirements• Compile feedback and scoring for courses based on returned course assessment forms; compiled feedback is returned to instructors with relevant suggestions to assist in improvements for future courses• Assist instructors in scheduling through Teams, including log-in, presentation, and recording for on-demand availability• Successfully led efforts to renew IACET accreditation for an additional five years (2014 and 2019)• Established ICC Preferred Provider status• Maintain IACET, ICC Preferred Provider, and AIA Continuing Education Provider statuses by ensuring dues are paid on time and yearly surveys are completed• Created and maintain training matrix, evaluation, and roster templates for all courses to ensure compliance with IACET, AIA, and ICC program requirements Show less

• Plan Review Coordinator/Training Coordinator

  • Dec 2006 - Nov 2018

  • Administrative support for the Third Party Plan Review department, including client relations, program improvements, and day-to-day coordination• Established an on-site physical and digital archive of approved plans, including retention and disposalprocedures• Improved and streamlined the existing plan organization system• Developed and maintained templates for project proposals, comments, and approvals, customized byjurisdiction• Reorganized the code library, creating a book checkout system to reduce the loss of borrowed books• Established and maintained official department procedures referencing current document templates and jurisdiction requirements• Worked with accounting to improve department billing procedures, invoice tracking, and collections,reducing delays in invoicing by 2-4 weeks per invoice and ensuring resolution of invoices prior to closing of projects• Developed requirements for and led establishment of a SharePoint-based system for tracking, recording, and storing all project data and documentation for the Plan Review department• Led requirements-gathering and testing of updates to the SharePoint-based project management system described above• Established and maintained effective working relationships with private, military, and government clients, as well as fellow employees in multiple departments and branch offices Show less



Raven's Own

• Washington D.C. Metro Area

• Owner & Artist

  • Sep 2009 - Present

  Creates jewelry, divination systems, and other items out of chain maille, polymer clay, beads, gemstones, and wire. Performs all business tasks, including shipping, finances, publicity, social media, client communication, shop management, product photography, graphic work, and event scheduling. Creates jewelry, divination systems, and other items out of chain maille, polymer clay, beads, gemstones, and wire. Performs all business tasks, including shipping, finances, publicity, social media, client communication, shop management, product photography, graphic work, and event scheduling.



Galaxy Scientific aka SRA International, Inc

• Alexandria, VA

• Configuration Management Librarian

  • Apr 2004 - Nov 2006

  • Supported the United States Patent & Trademark Office on-site as administrator of the USPTO’s physical software repository (Configuration Management Library) • Completed an initial inventory of the physical software repository contents against written inventory, resolving numerous errors in the inventory • Coordinated transfer of more than 1,500 software and hard-copy items from the original Arlington office to the new USPTO facility in Alexandria • Completed extensive update of official procedures in accordance with actual practices, including software retention and check-out/return procedures, resulting in both clearing of much-needed space and an improved return rate • Created format for recording weekly meeting agenda and minutes • Created monthly and yearly statistics report of Library use • Established effective working relationships with the client, their related departments, and system development managers. Show less