Experience

BGM
• United States
• Financial Services
• 1 - 100 Employee
• Lifestyle Manager & Tax Associate

  • Feb 2022 - Present


H&R Block

• Information Technology & Services
• 1 - 100 Employee

• Office Manager and Tax Associate

  • Oct 2016 - Dec 2021

  Oversee office functions, resolving employee and customer complaints and conflicts, marketing, sustaining daily customer flow, preparing tax returns, approving and reviewing employee timecards to ensure accuracy, traveling to other offices within district to ensure optimal service is provided, monitoring workflow to ensure maximum P&L margin, scheduling, communicating with staff to ensure all team members are up to date on tax changes and office progress. During pre-season, assist clients with IRS notices, oversee scheduling conflicts and ensuring no scheduling conflicts occur. Instruction of the Income Tax Course by teaching new hires basic income tax information to successfully prepare 1040 forms and to stay in compliance with IRS continuing education requirements. Also assisting in software navigation and client relationship best practices. Show less


GMR Marketing
• United States
• Advertising Services
• 700 & Above Employee
• Brand Ambassador

  • Nov 2017 - Aug 2018


At Home Apartments, LLC

• United States
• 1 - 100 Employee

• Assistant Property Manager

  • Dec 2012 - Jul 2016

  Starting position as leasing agent; by working diligently to improve resident retention and monthly net profit by using new and implemented methods increased position to assistant manager. Overall rent collection improved and vacancy loss improved. Collaboratively created new and exciting mediums for resident retention such as participating in city wide events held at the residential community level. Assist and follow through with budgeting and proposed projects. Regular tasks included but not limited to bank deposits, processing applications and storing confidential screening information, signing lease documents, advertising available units and scheduling maintenance requests. Show less



SarahCare Adult Day Services, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Driver/Activities Assistant

  • Aug 2012 - Feb 2013

  Drove participants to and from day center. Assisted RN, CNA, and support staff with daily activities such as feeding, crafts and field trips. Kept staff knowledgeable of participant state and status. Drove participants to and from day center. Assisted RN, CNA, and support staff with daily activities such as feeding, crafts and field trips. Kept staff knowledgeable of participant state and status.


Private Residence
• United States
• Nanny

  • Jun 2009 - Sep 2012