Experience

Bikham Healthcare

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Sr. Medical Billing & Coding Analyst

  • Jan 2010 - Present

  • Client Interaction and working on the client deliverable on daily/weekly/monthly basis. • Analyze the outstanding AR in a global perspective, identify global issues & initiate immediate actions on the same. • Guiding the team on the focus areas on a day to day basis. • Process client request, complaints & concerns on a priority basis. • Ensure follow up on quality issues from the quality department. • Co-ordinate with billing team & other support team like Quality, Networking, HR to ensure smooth flow of processes. • Support & monitor day to day work processes & meet production & services level agreements (SLA). • Act as shift/Facility In-charge to monitor smooth functioning of shift/Facility. • Initiate meetings to identify training needs & arrange for training, re-training & cross training, as required. • Identify avenues to increase transition of work from client office, communicate this to Sr. Manager, BPO • Participate in & contribute to client conference calls, management meeting & department meetings. • Assess and forecast staffing requirements based on client communication and incoming volume. • Development and maintenance of standard operating procedures (SOP) and other documentation to ensure uniformity across teams & processes. Specific Responsibilities:- Achieving collection target on monthly, quarterly & yearly basis. Train the new members of the team. Create backups for the future team needs. Update the client on the status of rejections/Issue claims. • Excellent is MS Excel, WordPad and Power Point. • Excellent in Team Motivation & Team Management. . A practical personality with an analytical mind and the ability to work under pressure and produce results Innovative. Auditing of Account’s end to end process in Medical billing. Show less