Experience

Acuity Insurance

• United States
• Insurance
• 700 & Above Employee

• Claims Representative

  • Jan 2023 - Present



Denmark School District

• Denmark, Wisconsin, United States

• Paraprofessional

  • Sep 2016 - Jun 2019

  Special Education Program Aide / Title one paraprofessional. Worked within the special education department for grades 1-5. Assisted students while in classroom setting as well as one on one projects. Specialized in working with Title 1 students in small group setting and helping them improve their reading fluency and comprehension skills. Special Education Program Aide / Title one paraprofessional. Worked within the special education department for grades 1-5. Assisted students while in classroom setting as well as one on one projects. Specialized in working with Title 1 students in small group setting and helping them improve their reading fluency and comprehension skills.



Ameriprise Auto & Home Insurance

• United States
• Insurance
• 100 - 200 Employee

• Claims Adjuster Relief Team / Lead

  • Dec 2005 - Oct 2009

  As part of the Relief Team / Team Lead I was responsible for processing claims on behalf of adjusters that were out of the office. This position required quick thinking and a strong knowledge of company policies and coverages within our products. Licensed Auto Claims Adjuster. Responsibilities included: answering calls and entering first notice of loss auto and home claims, calling out to vehicle owners, insureds, claimants, passengers, witnesses, appraisers, rental companies, and auto body shops, reviewing vehicle damage estimates and appraisals. Determining liability. Making payments to insureds and claimants, direct payments to shops and rental facilities. Managed both inbound and outbound calls throughout the day. Show less



American Express Property Casualty Insurance Agency Inc

• Claims Adjuster

  • Mar 2003 - Dec 2005

  Licensed Auto Claims Adjuster. Responsibilities included: answering calls and entering first notice of loss auto and home claims, calling out to vehicle owners, insureds, claimants, passengers, witnesses, appraisers, rental companies, and auto body shops, reviewing vehicle damage estimates and appraisals. Determining liability. Making payments to insureds and claimants, direct payments to shops and rental facilities. Managed both inbound and outbound calls throughout the day.

• Auto and Home Insurance Sales Representative

  • Sep 2001 - Mar 2003

  Licensed P&C Insurance Sales representative. Answered inbound calls and generated quotes for personal auto and homeowners insurance policies. Completed outbound calls based on internal leads. Answered detailed questions regarding policy coverage and limits based on state specifics.