Rebecca Finacchio
Claims Operations Supervisor at Harleysville Insurance Company- Claim this Profile
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Bio
Experience
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Harleysville Insurance
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United States
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Insurance
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400 - 500 Employee
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Claims Operations Supervisor
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Jul 2002 - Aug 2008
Supervised/managed 3 clerical departments, totaling 13 employees in the home office claims department. Instrumental in the developement and implementation of the ImageRight system for the claims department; moving the claims department from a paper environment to an imaged paperless system. Traveled to remote claim offices to assist with the go live process and to train employees in the use of the new system. Supervised the clerical employees that opened, prepped, imaged and indexed all… Show more Supervised/managed 3 clerical departments, totaling 13 employees in the home office claims department. Instrumental in the developement and implementation of the ImageRight system for the claims department; moving the claims department from a paper environment to an imaged paperless system. Traveled to remote claim offices to assist with the go live process and to train employees in the use of the new system. Supervised the clerical employees that opened, prepped, imaged and indexed all claims deprtment mail, and ensured that the department stayed 24 business hours current.
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Claims Specialist
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Nov 2000 - Jul 2002
Phone representative in a central claims unit handling personal/commercial auto fast track claims, and homeowner and commercial property fast track claims.
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State Farm
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United States
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Insurance
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700 & Above Employee
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Bodily Injury Claim Representative
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Oct 1998 - Nov 2000
Personal auto claims. Third party injury claims, represented and unrepresented. Handled Litigation files, and U/UIM claims. Personal auto claims. Third party injury claims, represented and unrepresented. Handled Litigation files, and U/UIM claims.
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State Farm
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United States
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Insurance
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700 & Above Employee
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Claim Representative
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1995 - 1998
Handled first party comprehensive, collision, and rental personal auto claims and thrid party property damage claims in personal auto. Settled total loss claims.
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Secretary I
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1992 - 1995
Secretary to department manager. Processed clerical functions for 6 claims representatives. handled the cross training of the clerical department. Notary public for office staff.
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Education
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Ursinus College
Human Resource -
Millersville University of Pennsylvania
Elementary Ed and Special Ed