Rebecca Espana

Data Analyst at College Transitions, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Athens, Georgia, United States, GE

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Data Analyst
      • Sep 2023 - Present

    • United States
    • Software Development
    • 1 - 100 Employee
    • AI Analyst
      • Jul 2023 - Present

      Analyzing AI chatbot responses, providing feedback in order to help train AI to produce more helpful responses, creating AI chatbot prompts in order to test the abilities of the AI chatbot Analyzing AI chatbot responses, providing feedback in order to help train AI to produce more helpful responses, creating AI chatbot prompts in order to test the abilities of the AI chatbot

    • Canada
    • IT Services and IT Consulting
    • 700 & Above Employee
    • US Rater/Data Analyst
      • May 2022 - Aug 2023

      Analyze and provide feedback on text, web pages, images, and other types of information for leading search engines using an online tool in order to hone AI technologies.  Increased accuracy in rating quality from 82.1% in August 2022 to 100.0% in February 2023  Utilized analytical thinking skills in order to rate and review web-search results according to a set of criteria established by Telus International.  Worked independently and met weekly production goals Analyze and provide feedback on text, web pages, images, and other types of information for leading search engines using an online tool in order to hone AI technologies.  Increased accuracy in rating quality from 82.1% in August 2022 to 100.0% in February 2023  Utilized analytical thinking skills in order to rate and review web-search results according to a set of criteria established by Telus International.  Worked independently and met weekly production goals

    • Assistant Director
      • Aug 2018 - Jul 2022

      Administer the daily operations of a non-profit, Mother’s Morning Out Program  Served on the senior leadership team to assist in the interview process for potential hires; evaluate if each candidate qualifies to work within the establishment.  Onboarded new children: process and record paperwork and vaccination records, provide parents with onboarding plan and contact information, and coordinate meet and greets.  Communicated with prospective parents to answer questions about facility and processes.  Managed staff scheduling and coordinate substitutes in the absence of normal staff Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Health Information Technician
      • Jan 2015 - May 2015

      Supplied support to the administration of medical and health records for field experience in different departments, while obtaining a degree in Health Information Technology.  Performed quality control and validation on scanned health records; collected, analyzed, and verified information and identified and resolved any chart deficiencies.  Prepared paper records for scanning into electronic health records and corrected duplicates and overlays in MPI.  Composed information for birth certificate completion and coordinated the release of information requests for patients. Show less

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Assistant to the Director of the Writing Center
      • Aug 2007 - Jul 2010

      Served in a support role for providing administrative assistance to the department, organizing events, and helping to manage a staff of 5+ English tutors.  Developed and composed public relations materials, training documents, and handouts; wrote and edited documents for campus and writing center distribution.  Conducted writing skills workshops for students and organized writing colloquium and other events to support academics on campus.  Liaised with faculty and staff members to direct daily operations; trained and mentored tutors, managed payroll, and facilitated the activities of the department. Show less

Education

  • Athens Technical College
    Associate of Arts and Sciences - AAS, Health Information/Medical Records Technology/Technician
    2012 - 2015
  • Brenau University
    Master's degree, Early Childhood Education and Teaching
    2007 - 2010
  • The University of Georgia
    Certification, Teaching English as a Second or Foreign Language/ESL Language Instructor
    2006 - 2008
  • Brenau University
    Bachelor's degree, English
    1999 - 2003

Community

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