Experience

HOPE CITADEL HEALTHCARE COMMUNITY INTEREST COMPANY

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Receptionist

  • Jun 2020 - Present

  I help to run an extremely busy Medical Centre/ Walk in Clinic. • Welcome all patients to the medical centre and arrived their appointment with the Doctor, Nurses, HCA, or visitors for meetings. • Using surgery connect, Emis, Docman and accuRx • Making appointments/ Cancelling appointments • Signposting patients to the appropriate services (Urgent Care/ Dressing Clinics) • Take control of repeat prescriptions / letters / blood forms • Ordering repeat medication/ Fit notes • Help patients wanting to notify change of address or personal details including patient access for to medical records. • Putting away prescriptions and specimen forms awaiting collection from patients. • Assist new patients wanting to register at Hawthorn Medical • Answering calls on the busy switch board, dealing with requests and queries. • Help respond to the needs of doctors, nurses, and HCA during surgery (chaperoning in clinics and appointments) • Dealing with general enquiries • Dealing with specimens handed in by patients. • Ensuring the Front Desk is kept fully stocked. • Sorting the daily incoming and outgoing post. • Carrying out administrative tasks relating to patient records, including filing, prescriptions, medical reports and keeping track of Vaccination records. • Reading consultations via patients access/Walk in appointments. • Handling the surgery emails and responding to patients queries. Bailed first aid and BSL training Show less


The AA
• United Kingdom
• Motor Vehicle Manufacturing
• 700 & Above Employee
• Business Trainer

  • May 2008 - Mar 2023