Experience

Sigmatech

• Defense and Space Manufacturing
• 200 - 300 Employee

• Analyst

  • Feb 2020 - Present

  Fulfillment of orders in multiple systems Fulfillment of orders in multiple systems



Allegra Marketing • Print • Mail

• United States
• Advertising Services
• 100 - 200 Employee

• Customer Service Supervisor

  • Aug 2017 - Oct 2019

  Prepared estimates and work orders for Print and sign shop. Assisted customers with projects. Handled billing and posting payments in accounts. Processed Neighborhood Greetings programs for customers. Prepared estimates and work orders for Print and sign shop. Assisted customers with projects. Handled billing and posting payments in accounts. Processed Neighborhood Greetings programs for customers.



Pencor Services, Inc.

• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Office Manager

  • Feb 2004 - Jun 2017

  Running the office, supervising a staff of 6 customer service representatives and 1 telemarketer. Handling customer complaints and complicated issues. Processing End of Month procedures, processing of daily work. Wrote documentation for CSR's and management on daily duties. Running the office, supervising a staff of 6 customer service representatives and 1 telemarketer. Handling customer complaints and complicated issues. Processing End of Month procedures, processing of daily work. Wrote documentation for CSR's and management on daily duties.



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Enrollment Processor

  • Jul 2002 - Sep 2003

  Processed enrollment applications for AARP division of United Health Group. Processed enrollment applications for AARP division of United Health Group.