Mortgage Case Manager

• Jan 2019 - Present

Mortgage Case Manager

• Jun 2016 - Jan 2019

Branch Manager

• May 2012 - May 2015

Meeting and exceeding sales targets. -Property management. -Business generation in order to expand growth in sales on focused products. -Booking out and carrying out accompanied viewings with potential buyers.-Booking Market Appraisals.-Carrying out market appraisals and meeting with potential vendors.- Managing incoming calls/emails. -Diary management.-Journey planning.-Ability to apply the sales process to varied selling situations and with different customers, with the result that sales targets are met or exceeded. -Able to analyse market business trends to develop and execute a territory business plan to capitalise on current and future opportunities within the local market.-Building and maintaining good, strong client relationships.-Premium customer service.

Senior Sales and lettings negotiator

• Jan 2011 - May 2012

-Meeting and exceeding sales targets.-Property management.-Business generation in order to expand growth in sales on focused products.-Booking out and carrying out accompanied viewings with potential buyers/tenants.-Booking Market Appraisals.-Carrying out market appraisals and meeting with potential vendors/landlords-Property management including; carrying out Check ins/checkouts and Inventories on rental properties.- Managing incoming calls/emails.-Diary management.-Journey planning.-Ability to apply the sales process to varied selling situations and with different customers, with the result that sales targets are met or exceeded. -Able to analyse market business trends to develop and execute a territory business plan to capitalise on current and future opportunities within the local market.-Building and maintaining good, strong client relationships.-Premium customer service.- Work with company director to plan how to approach contacts and creating effective business plans for making sales in a particular area.-Regularly attending company meetings, Product Training, presentations and briefings.-Keeping up with the latest market trends and current market knowledge in order to recognize any opportunities, being able to use this information when presenting and discussing this data with property professionals and clients during presentations and meetings.-Keeping informed of new developments in the market and anticipating potential negative and positive impacts on the business and adapting strategy accordingly in conjunction with the Regional and Sales Manager.