Experience

SEM Products

• United States
• Chemical Manufacturing
• 1 - 100 Employee

• Customer Service Supervisor

  • Apr 2022 - Present

  Rock Hill, South Carolina, United States



Schaeffler

• Germany
• Manufacturing
• 700 & Above Employee

• Customer Management Coordinator

  • Jul 2021 - Apr 2022

  United States



RoundPoint Mortgage Servicing LLC

• United States
• Financial Services
• 300 - 400 Employee

• Records Management Specialist

  • Oct 2020 - Jun 2021

  Fort Mill, South Carolina, United States Administered all components of a records management program. Maintained work according to records. Oversaw effective working of all archive records and managed Inventory for same. Prepared and maintained record retention schedules. Ensured compliance to all record protection audits. Managed documents and recognize all parts of a mortgage and saving them to a manifest drive. Plan, develop, and organize information, documents, data, and records efficiently. Maintained… Show more Administered all components of a records management program. Maintained work according to records. Oversaw effective working of all archive records and managed Inventory for same. Prepared and maintained record retention schedules. Ensured compliance to all record protection audits. Managed documents and recognize all parts of a mortgage and saving them to a manifest drive. Plan, develop, and organize information, documents, data, and records efficiently. Maintained records Inventory In automated records management system including adding, modifying, requesting, checking out, and returning records. Prepared and approved Point loans to be sent to county for recording. Show less



Charlotte Pipe and Foundry Company

• United States
• Building Materials
• 300 - 400 Employee

• Senior Pricing and Billing Analyst

  • Sep 2006 - Aug 2020

  Charlotte, North Carolina Area • Priced and invoiced plastic pipe, plastic fittings and cast iron for the United States • Trained all new employees for the department • Managed six Warehouse's • Negotiate pricing with Regional and Sales managers daily. • A customer master entry to make sure the systems is set up correctly for new customers we acquire. • Keep AR aware of new customer requests and make sure customer’s credit limit is good with our standards. • Proven hard worker, dedicated to customers… Show more • Priced and invoiced plastic pipe, plastic fittings and cast iron for the United States • Trained all new employees for the department • Managed six Warehouse's • Negotiate pricing with Regional and Sales managers daily. • A customer master entry to make sure the systems is set up correctly for new customers we acquire. • Keep AR aware of new customer requests and make sure customer’s credit limit is good with our standards. • Proven hard worker, dedicated to customers worldwide and striving for excellence in daily operations. • Handle all the freight bills that come to decided who was responsible for paying invoice under the different agreements. • Enter and process returns for both Cast Iron and Plastic pipe and fittings. Show less



Metrolina Medical Associates

• Medical Reords and Referral Coordinator

  • Oct 2002 - Sep 2006

  Rock Hill, SC Supervisor of medical records and referral coordinator. Trained all medical records employees. Ability to perform multiple tasks in a fast paced work environment. Verification of different insurance for referrals. Made important decisions on each medical records employee. Responsible for daily office management of pulling medical for doctors. Excellent interpersonal skills. Made appointment for patients. Copied/faxed records for patient's, doctors or other… Show more Supervisor of medical records and referral coordinator. Trained all medical records employees. Ability to perform multiple tasks in a fast paced work environment. Verification of different insurance for referrals. Made important decisions on each medical records employee. Responsible for daily office management of pulling medical for doctors. Excellent interpersonal skills. Made appointment for patients. Copied/faxed records for patient's, doctors or other facilities. Filed daily reports in patient's files. Excellent customer service skills and strong customer service experience. Check patients in and out patients at the front desk. Received payments from patient for copays or other insurances dues. Show less



Piedmont Medical Center

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Unit Secretary

  • Jul 2000 - Oct 2002

  Rock Hill, SC • Responsible for making appointments after Discharged • Answering phones and helping patients • Entering doctor's orders • Assisting family members at the desk