Experience

Eastern Controls, Inc.

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2021 - Present



International Centre for Diffraction Data

• United States
• Information Services
• 1 - 100 Employee

• Customer Service Representative

  • May 2004 - Apr 2021

  Responsible for assisting customers through their order process from start to finish: answering customer questions, advising of products and prices, processing and shipping their orders, invoicing them, receiving their payments, registering their products and maintaining electronic and paper records of their purchases. Responsible for assisting customers through their order process from start to finish: answering customer questions, advising of products and prices, processing and shipping their orders, invoicing them, receiving their payments, registering their products and maintaining electronic and paper records of their purchases.



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Operations Supervisor

  • Sep 2013 - Sep 2018

  Responsible for stocking the store, setting up and breaking down merchandise displays, replenishing store products, ensuring proper product signage and maintaining accurate inventory on a regular basis. Assist customers with their purchases and advise them of the products available. Work with the staff to promote a positive and mutually beneficial environment for our customers. Responsible for stocking the store, setting up and breaking down merchandise displays, replenishing store products, ensuring proper product signage and maintaining accurate inventory on a regular basis. Assist customers with their purchases and advise them of the products available. Work with the staff to promote a positive and mutually beneficial environment for our customers.



ELPS

• Security

  • Sep 2016 - Dec 2017

  Ensure the security of the designated property and individuals at the specified site by consistently monitoring the premises and assessing for any potential threats. Responsible for preventing infractions, addressing any issues that may occur and corresponding with any necessary third parties to resolve any incidents which may arise. Ensure the security of the designated property and individuals at the specified site by consistently monitoring the premises and assessing for any potential threats. Responsible for preventing infractions, addressing any issues that may occur and corresponding with any necessary third parties to resolve any incidents which may arise.