Owner

• Jan 2023 - Present

Graphic Design, Web Design and Social Media

• Oct 2020 - Present

Current Responsibilities: • Social Media Management & Content creation based off stock available in store. • Managing the store’s woocommerce site through the addition of products, graphics, and product information. • Website management and design with Wordpress. • Creation of In Store Marketing Material such as brochures, signs, window graphics and TV Slides. • Analysing trends through Google Analytics, Search Console, Trends as well as Facebook & Instagram. • Providing customer service for any emails, calls or internet enquiries. Past Responsibilities/Projects: • Assisted in the development of a WooCommerce site as well as working on the wordpress site to make sure that brand image remained consistent throughout. • Created of 2 catalogs that were delivered as a online flip-book as well as a printed version that was available for customers in store. • Implemented, shot & edited a weekly Gardening 'How To' video. In our first season of shooting, we created 19 videos, which gained over 25,000 organic views to date (Sept 2021). • Curated a successful 'Summer at Spice' Campaign which consisted of a 32 page catalogue, social media graphics, web slides, and in store promotion. • Designing a range of multimedia for Spice Home and Garden, ranging from gift cards, delivery boxes, catalogues & more. Show less

Deli Manager

• Jun 2020 - Oct 2020

Responsibilities/Projects: • Creating new menu items to attract customers. • Following Covid-19 protocols to ensure safety standards are met. • Preparing bread and salads for the lunchtime rush. • Serving customers requests and taking orders. • Ensuring store was clean and tidy in line with HACCP requirements. • Refilling and stocking store as needed. • Upselling deals and products to customers. Responsibilities/Projects: • Creating new menu items to attract customers. • Following Covid-19 protocols to ensure safety standards are met. • Preparing bread and salads for the lunchtime rush. • Serving customers requests and taking orders. • Ensuring store was clean and tidy in line with HACCP requirements. • Refilling and stocking store as needed. • Upselling deals and products to customers.

Administrative Assistant

• Oct 2018 - Dec 2018

Responsibilities/Projects: • Booked in new and returning customers to activities though the Planyo System • Provided Customer Service through email, phone and in person. • Took card payments for activities over the phone. • When issues arouse, I helped in processing refunds and being the point of contact for customers issues. • Greeted and checked in customers for their activities. • Assisted management in setting up activities for the days and ensuring staff had all materials. • Aided staff on getting to their positions on time. Show less

Sandwich Artist

• May 2016 - Sep 2016

Responsibilities/Projects: • Preparing bread and salads for the lunchtime rush. • Serving customers requests and taking orders. • Ensuring store was clean and tidy in line with HACCP requirements. • Refilling and stocking store as needed. • Upselling deals and products to customers. Responsibilities/Projects: • Preparing bread and salads for the lunchtime rush. • Serving customers requests and taking orders. • Ensuring store was clean and tidy in line with HACCP requirements. • Refilling and stocking store as needed. • Upselling deals and products to customers.