Experience

Avenir Behavioral Health Center

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Human Resources Director / Business Office Manager

  • Sep 2022 - Present



Senior Lifestyle

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Business Office Manager / HR Director

  • Aug 2018 - Sep 2022

  Oversees the Accounting and Human Resources functions. Handles issues such as new hire orientation, benefits administration, and payroll, maintains files and does general accounting duties. Maintains basic knowledge of computer software and internet applications. Maintain resident, business office and personnel files. Perform Human Resources function by conducting new hire orientation and administering benefits. Assists in answering resident billing issues. Ensures that move-in deposits and rents are deposited in a timely manner. Sends monthly delinquent notices and follows collection guidelines. Process resident lease renewal letters. Ensures that payroll is accurately prepared and reported to the corporate office at the time designated. Ensures that accounts payable procedures are processed timely & accurately. Ensures that all proprietary, financial, and resident information is kept confidential. Monitors and records petty cash disbursements and reconcile to replenish. Process/file workers compensation claims. Respect and maintain confidentiality of the office, its records and restricted information. Understand the safety and disaster plan. Participates in the Manager on Duty program. Attends various community events. Attends all required training, in-service, and staff meetings. Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers. Adheres to all policies and procedures. Performs other duties as assigned. Show less



AMERCO REAL ESTATE CO

• United States
• Real Estate
• 1 - 100 Employee

• Property Manager

  • Nov 2015 - Jul 2018

  Oversee the day-to-day operations of buildings, complexes and structures, such as malls, office parks, bare land, cell towers and billboards. Prepare and maintain lease files from time of acquisition through length of tenancy (leases, amendments, extensions, etc.). Set up and maintain efficient property management system. Post, prepare and mail monthly tenant billings. Process rent collections, track delinquencies and manage legal eviction matters. Review and prepare security deposits upon move outs. Handle tenant communications; respond to requests for maintenance and answer accounting questions. Reconcile CAMs annually/quarterly. Review and prepare financial reports for direct supervisor. Maintain accurate records of all transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). Prepare annual budgets and income projections in a timely and accurate manner. Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner. Generate necessary legal action, documents and process in accordance with State and Company guidelines. Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance. Show less



Oak Ridge Gardens

• Property Manager

  • May 2010 - Nov 2015

  Maintain accurate records of all community transactions (i.e., rent roll, delinquency reports, move-ins, move-outs, etc.) Prepare budgets and income projections for owner. Ensure all rents and late fees/check charges are collected, posted and deposited in a timely manner. Prepare, review, and close monthly and yearly financial books. Generate necessary legal actions, documents, and process in accordance with State law. Ensure property is rented to fullest capacity. Develop marketing strategies to secure prospective residents. Confirm that leasing staff are effectively closing. Monitor traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc. to be able to give up-to-date and proper information when requested. Ensure all leases are approved or denied based on property and state guidelines. Deal with resident concerns and requests on timely basis to guarantee resident satisfaction. Implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters). Consistently implement policies of the community. Use successful techniques and company directives to screen, hire, and train new personnel. Plan weekly/daily schedules and assignments for office staff. Coordinate maintenance schedule and assignments with Maintenance Supervisor. Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.) Assure quality and quantity of market ready apartments. Guarantee that all service requests are recorded and communicated appropriately to maintenance. Show less