Rebecca Brown
Receptionist/Administrator at The MGroup Partnership- Claim this Profile
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French Elementary proficiency
Topline Score
Bio
Credentials
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AAT Level One Accounting
Finance and Management Business SchoolNov, 2012- Nov, 2024
Experience
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The MGroup Partnership
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United Kingdom
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Accounting
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1 - 100 Employee
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Receptionist/Administrator
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Oct 2015 - Present
As first point of contact for the business, my role includes: - Meeting and greeting clients - Providing refreshments for meetings - Use of Sage 200 (invoices, credit notes, sales ledger reports etc.) - Processing all incoming and outgoing post - Daily use of Microsoft Word, Outlook and Excel - Diary management (meeting room bookings, annual leave bookings etc.) - Copy typing and dictated typing - Proofreading documents - Answering incoming telephone calls and directing to the relevant member of staff - Checking staff time sheets and running reports for these - Ad hoc duties as required. Show less
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Mercer Lewin Ltd
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Oxford, United Kingdom
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Temporary Administrator
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Sep 2015 - Oct 2015
As first point of contact for the business, my role involved the following: - Answering all incoming phone calls and redirecting to the correct individual - Copy typing and proofreading letters - Use of Star Core to check and print invoices - Opening and distribution of post and use of franking machine - Filing (confidential information) This post enabled me to further develop my interpersonal and team-work skills through working within a tight-knit team and communicating with a wide range of clients and staff. Show less
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UHB NHS Foundation Trust
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Birmingham, United Kingdom
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Temporary Office Assistant
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Feb 2015 - May 2015
This role required a high level of time management, attention to detail and organisational skills, as well as being able to prioritise, manage my own workload and work unsupervised. It involved the following: - Collecting and distributing patients' files for Occupational Health clinics - Tracing lost notes - Use of an in-tray to take, prioritise and deal with requests for patient notes or informations - Using Recall to send older files to and from an external storage facility - Maintenance of patient files and filing systems - Data entry (new starter forms and patient questionnaires) - Use of Cohort to add new patient details to the record system and to update existing records - Liaising with various levels of staff, internal and external, including administrative staff, nurses and doctors - Any other duties as required by line manager There was also a tracking system in place for all patient files and the post involved daily handling of confidential information. Show less
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Police Scotland
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Glasgow, United Kingdom
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Clerical/HR Assistant (Temp)
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Sep 2014 - Oct 2014
Initially a Clerical Assistant, I dealt with the filing and weeding of restricted documents within retired police officer files. I was also required to undergo preliminary training, which involved E-Learning assessments in Management of Police Information, Grievance procedures and the Health and Safety SOP. I was later transferred to Human Resources, covering the role of an HR Assistant and dealing with recruitment, which included: updating recruitment trackers with daily use of Excel, liaising with various levels of staff via email (Outlook), typing letters and contracts of employment (Word), use of SCOPE, absence recording and telephone enquiries. Show less
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SQA – Scottish Qualifications Authority
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United Kingdom
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Education Administration Programs
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700 & Above Employee
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Data Entry Clerk (Temp)
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Jul 2014 - Aug 2014
Using the company's online database, entered pupils' examination marks and highlighted any discrepancies between primary and secondary markings. This position has given me further valuable experience of working within a team and being able to commit to a project fully to ensure timely completion. Using the company's online database, entered pupils' examination marks and highlighted any discrepancies between primary and secondary markings. This position has given me further valuable experience of working within a team and being able to commit to a project fully to ensure timely completion.
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Woodlands Nurses Home
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Birmingham, United Kingdom
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Filing Clerk/Office Assistant (Temp)
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Jan 2014 - Apr 2014
This role was mainly to reorganise and archive two large filing systems, one of which was being transferred to another location and needed to be dealt with quickly and efficiently. I also provided administrative assistance, including: tracing patient notes, photocopying, scanning and filing. This role was mainly to reorganise and archive two large filing systems, one of which was being transferred to another location and needed to be dealt with quickly and efficiently. I also provided administrative assistance, including: tracing patient notes, photocopying, scanning and filing.
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The Royal Orthopaedic Hospital NHS Foundation Trust
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United Kingdom
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Hospitals and Health Care
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200 - 300 Employee
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Data Entry Clerk (Temp)
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Dec 2013 - Jan 2014
This post involved: using the in-house database system to input information from patient questionnaires, laminating, creating confidential investigation files, filing and photocopying. This post involved: using the in-house database system to input information from patient questionnaires, laminating, creating confidential investigation files, filing and photocopying.
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Queen Elizabeth Hospital Birmingham
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Birmingham, United Kingdom
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Front of House Receptionist (Temp)
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Dec 2013 - Dec 2013
In this customer-facing role, I dealt with both face to face and telephone enquiries daily, as well as arranging transportation, providing directions to all areas of both hospitals, and dealing with confidential information. In this customer-facing role, I dealt with both face to face and telephone enquiries daily, as well as arranging transportation, providing directions to all areas of both hospitals, and dealing with confidential information.
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Queen Elizabeth Hospital Birmingham
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Birmingham, United Kingdom
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Clerical Assistant
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Mar 2013 - Apr 2013
Between March and early May 2013, I took part in two work experience placements within the University Hospital Birmingham, working within Clinical Governance and the School of Immunity and Infection. Reporting to the Post-Graduate Administrator and School Administration Manager, my duties included: creating financial spreadsheets and data entry (MS Excel), proof reading, E-Learning, audio and copy typing, patient reports, placing stationery orders and use of office equipment. Between March and early May 2013, I took part in two work experience placements within the University Hospital Birmingham, working within Clinical Governance and the School of Immunity and Infection. Reporting to the Post-Graduate Administrator and School Administration Manager, my duties included: creating financial spreadsheets and data entry (MS Excel), proof reading, E-Learning, audio and copy typing, patient reports, placing stationery orders and use of office equipment.
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Education
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2010 - 2011
Halesowen College
Media Studies (Film & TV) -
2005 - 2010
Bartley Green School
Community
