Experience

Mentor Group Ltd

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Client Support Executive

  • Nov 2007 - Present

  Mentor Group is a Global Management Training and Business Consultancy that seeks to release potential in others.My current role at Mentor is Client Support Executive. Over the years I have had the opportunity to work with various business sectors such as; Computing, Telecommunications, Financial, Gaming, and Further Education ProvidersThe overall aim of the CSE role is to provide fast and effective responses to the demands of current and prospective customers and to co-ordinate internally and externally as necessary. This includes the scheduling of client projects and diary management of delivery teams, potentially on a global scale. As well as providing administrative support to our consultants and clients I deal with all aspects of training logistics, material formatting and production, and CRM system management.

• Client Support Deputy Team Leader

  • Jan 2016 - Jan 2021

• Accounts Payable - Credit Control

  • Feb 2013 - Dec 2018



CITB

• United Kingdom
• Construction
• 700 & Above Employee

• New Entrant Training Resource Co-ordinator

  • Jun 2004 - Jun 2007

• New Entrant Training Administrator

  • Apr 2002 - May 2004

• New Entrant Training Team Assistant

  • Sep 2000 - Mar 2002