Experience

Swinomish Indian Tribal Community

• United States
• Government Administration
• 100 - 200 Employee

• Office Administrator

  • Aug 2013 - Present

  Take care of all behind scenes tasks to make sure that both the offices of Swinomish Housing and Utilities run efficiently. More importantly, I have become a trusted advocate for community members. I have partnered with Housing Urban Development and tribal lenders, presented Homeownership workshops to educate community how the 184 Loan program works, engaged with the Office of Rural Development to look for grant resources for our Elders for Mold Remediation and safety reconstruction/remodel. I serve community members in locating outside resources for assistance, I am an ally for fair and equitable treatment of tribal members for both the Housing department and the Utilities department. I am responsible for the day to day operations of front office for two departments; take and direct all incoming calls, assist all customers coming into offices, receive payments for both Utilities and Housing, order and maintain all supplies for both departments, work with vendors, monthly billings, reconcile receivables at close out, balance cash till at the close of business and all other duties as assigned. Show less



ARAMARK Evergreen Campus

• Retail Supervisor

  • Jan 2010 - Dec 2010

  As an ARAMARK supervisor I managed in several locations throughout Evergreen State College campus. In this position, first and foremost, I ensured that all customer service standards were met. As a department manager, I received and resolved customer complaints, working closely with staff, students and faculty. I maintained and counted all tills, banks and safes and reconciled all closing counts. I scheduled and supervised employees including training and disciplinary action. Dealt directly with vendors, faculty, and students to ensure the smooth day to day operations of which ever department I was in. Show less



Fujiyama Japanese Steak House

• General Manager

  • Mar 2008 - Dec 2009

  At Fujiyama I managed all day to day operations of restaurant. I managed flow of upward of 500-700 customers a day. I hired, trained, supervised over 40 employees. I counted and maintained all banks and tills, built and maintained vendor relationships, received and resolved customer complaints, and all day to day needs within a high volume, upscale establishment. At Fujiyama I managed all day to day operations of restaurant. I managed flow of upward of 500-700 customers a day. I hired, trained, supervised over 40 employees. I counted and maintained all banks and tills, built and maintained vendor relationships, received and resolved customer complaints, and all day to day needs within a high volume, upscale establishment.



Chica’s Café & Wine Bar

• Catering Coordinator

  • Mar 2006 - Mar 2009

  I worked directly with City/Political organizations, booked and coordinated events and promotions (on site and off). I assisted clients in developing menu’s to fit within their catering budget to ensure clients satisfaction. I represented Chicas’ with the Olympia Downtown Association. I created and maintained Catering files and completed Catering contracts. I worked directly with City/Political organizations, booked and coordinated events and promotions (on site and off). I assisted clients in developing menu’s to fit within their catering budget to ensure clients satisfaction. I represented Chicas’ with the Olympia Downtown Association. I created and maintained Catering files and completed Catering contracts.



Bosley Medical

• Assistant Office Manager

  • Jan 2002 - Jan 2004

  Bosley is a very busy, high end specialized surgical office. I scheduled consultations, surgical procedures, and post operative care. I directed and maintained flow of back office staff, consultants and patients. I worked with patients to discretely arrange travel, accommodations and transportation while visiting Scottsdale. Managed all calls on eight line phone system and answered non-technical questions regarding the practice. I worked with highly specialized medical software. Created, coded and maintained patient medical records, both on line and hard copy. Collected payment from patients or helped them with credit application if needed, which entailed large sums of cash. I built and maintained excellent rapport with vendors and pharmaceutical representatives. Show less



Video Internet Broadcast Television

• Office Administrator

  • Jan 1999 - Jan 2002

  Worked in fast paced start up fiber optic broadcast company, that provided phone, television and internet services on one of the 1st residential fiber programs in United States. I acted as executive assistant to both the CEO and the CFO. I handled confidential company information for both individuals. I maintained schedules/meetings/travel for both. Handled and resolved the most difficult customer service calls/visits from clients. I set up and maintained new commercial accounts and services. I managed monthly billing process for upward of fifteen hundred residential and commercial customers. I was an integral part of the Senior Management team that made executive policy decisions regarding VIB.TV. Show less