Experience

Nomios

• Netherlands
• Computer and Network Security
• 100 - 200 Employee

• Business Operations Manager

  • Apr 2021 - Present

• Office Manager

  • Feb 2019 - Apr 2021



A+ Education

• Office Manager and Project Co-ordinator

  • Oct 2012 - Feb 2019

  An all-encompassing, busy and demanding role of responsibility in a forward-thinking educational training company• Project co-ordination of an Early Years research study, including: national recruitment, enrolment and ongoing co-ordination of 122 participating schools; close liaison with project stakeholders; management of project documentation• Provision of administrative support to the company’s directors; management of complex project and team logistics• All aspects of office management, including: induction, training and ongoing supervision of staff; monitoring and ordering of stationery and office items; responding to emails and telephone queries; planning and delivering meetings and events• Ensuring maintenance of absolute confidentiality, as well as compliance with relevant regulations including GDPR• Impeccable attention to detail to proofread and format educational training materials and company communications• Commitment to meeting deadlines, often at short notice, even if this means work outside of usual office hours



Run of the Mill Family Play Centre & Restaurant

• Manager

  • Nov 2011 - Aug 2012

  A fixed-term position to cover maternity leave, managing the staff, premises and events of a busy family play centre and restaurant• Management of staff team, including: interview, induction and training of new staff; continual assessment and appraisal of individual staff members; motivation and team building; delivery of comprehensive HR support• Working closely with customers and clients to oversee all parties and functions, from enquiry stage through to delivery• Responsibility for ensuring the business’ compliance with all relevant health and safety standards• Responding to emails and telephone queries; serving customers in person and resolving any issues or complaints• Proactively bringing new advertising business into the centre to increase revenue• Reducing costs to the business by reorganising staff rotas and business processes and sourcing alternative suppliers• Reconciliation of tills; management of petty cash, including the production of monthly reports



Self Employed

• OFSTED Registered Childminder

  • Nov 2008 - Dec 2011

  A role to enable me both to continue my professional development whilst also remaining a full-time mum to two young children• Awarded the highest rating of “outstanding” by regulatory body OFSTED• Provision of excellent all-round childcare, driven by the belief that children should be able to learn and develop through activities that are enjoyable and engaging, in an environment that is caring and fun• Design of templates to record regular detailed observations of the children, to inform planning and next steps• Business and financial management of self-employed paperwork and accounts



Gemini International

• United Kingdom
• Events Services
• 1 - 100 Employee

• Project Manager

  • May 2007 - Oct 2008

  A leading role in a specialist conference and events agency, delivering first class functions on behalf of clients• Management of project team, including overseeing delegates’ travel, transport and accommodation bookings• Liaison with speakers to ensure that all room and technical requirements for presentations are met• Primary point of contact for clients, building relationships and transposing vision to reality• Anticipation of project needs and proposal of new ideas to improve the event planning process• Financial planning and reconciliation of accounts; ensuring that events are delivered within clients’ budget requirements



AstraZeneca

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Programme Management & Deployment Co-ordinator

  • Jul 2006 - Mar 2007

  A fixed-term position to plan & implement training for the global rollout of a financial planning solution• Management of the relationships between European countries and central project team, ensuring milestone delivery• Build and administration of project intranet site, using in-house development tool• Development of project workshops and training briefing packs; day-to-day management of the project office environment

• HR Project Analyst & PA to Global HR Business Partner

  • Mar 2006 - Jul 2006

  A fixed-term position to support HR projects, including implementation of a change management programme• Collaboration with HR Business Partners to review issues and trends affecting the business area• Execution of projects across key stages – planning, design/build and implementation• Delivery of full PA responsibilities to HR Global Business Partner



Motorola Mobility (a Lenovo Company)

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• PA to Director of Product Operations

  • Nov 2005 - Feb 2006

  A fixed term position as a PA and Project Co-ordinator, to support the life management and delivery to market of mobile devices• Diary and correspondence management; international travel logistics; planning of conferences, workshops and meetings• Chairing of weekly Operations Review; compilation of project critical Management Information for senior management• Organisation of Sales Conference, managing logistics and supporting delegates through product-based training zones

• PA to Director of Product Development

  • Jan 2005 - Nov 2005

  Delivery of full PA responsibilities at Director level, including administrative support to a large team of engineers• Co-ordination of international travel bookings; sourcing, ordering and tracking of equipment; first line HR assistance• Construction of detailed resource and budget forecasts; production of monthly departmental financial reports• Preparation of PowerPoint presentations for senior management; recording detailed minutes of meetings



Motorola Solutions

• United States
• Telecommunications
• 700 & Above Employee

• Operational Support to Field Engineering Department

  • Oct 2003 - Oct 2004

  Fixed-term contract to deliver full administrative support to a large team of field engineers• Organisation of logistics of department, including management of conference, transport and accommodation bookings• Responsibility for monitoring and ordering of equipment and supplies• Interpretation of data from engineers’ timesheets for use in company’s specialised sourcing and accounting system

• Office Assistant

  • May 2003 - Sep 2003