Experience

JUNOCO

• United States
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Digital Marketing Intern

  • Jun 2021 - Present



Nails By Tina

• United States
• Personal Care Product Manufacturing

• Marketing Manager

  • Mar 2020 - Present

  •Developed a website for the company that details the services provided with easy access for customers to schedule appointments and contact•Tracks and analyzes the websites analytics in order to add improvements onto the website to advance its functionality •Manages a social media account for company to expand on the company's digital presence in order to engage with customers and expand clientele •Developed a website for the company that details the services provided with easy access for customers to schedule appointments and contact•Tracks and analyzes the websites analytics in order to add improvements onto the website to advance its functionality •Manages a social media account for company to expand on the company's digital presence in order to engage with customers and expand clientele



SweetFrog Frozen Yogurt

• Supervisor

  • Aug 2017 - Present

  • Oversee other fellow employees and day to day operations at the store in order to keep the store running smoothly• Train new employees to teach and show the tasks and responsibilities that must be achieved• Manage the store key to open and close the store regularly• Maintain leadership role by being the head supervisor during shifts • Interact with customers to build loyal relationships and good customer service• Communicate with customers about any nutritional and allergy concerns



Quinnipiac University

• United States
• Higher Education
• 700 & Above Employee

• Information Technology Support Assistant

  • Aug 2020 - May 2021

  • Delivers technical service and support to customers• Gathers customer’s information and determine the issue by evaluating and analyzing the symptoms• Researches multiple approaches to identifying problems and finding solutions for multiple platforms and devices • Manage and record all transactions using issue tracking software • Delivers technical service and support to customers• Gathers customer’s information and determine the issue by evaluating and analyzing the symptoms• Researches multiple approaches to identifying problems and finding solutions for multiple platforms and devices • Manage and record all transactions using issue tracking software



Quinnipiac University Polling Institute

• Telephone Interviewer

  • Feb 2019 - May 2020

  • Utilizes a telephone interviewing system to interact with local’s to document data collected from political surveys • Participate in training to learn key interviewing conversational etiquette in order to keep the interviewee on the telephone line • Utilizes a telephone interviewing system to interact with local’s to document data collected from political surveys • Participate in training to learn key interviewing conversational etiquette in order to keep the interviewee on the telephone line



Nails By Tina

• United States
• Personal Care Product Manufacturing

• Front Desk Receptionist

  • Jun 2015 - Aug 2017

  • Promote new specials and services to attract more clients • Negotiate with clients to schedule the best and most convenient date to schedule an appointment• Persuade clients without a membership to sign up by promoting the benefits of the membership program • Promote new specials and services to attract more clients • Negotiate with clients to schedule the best and most convenient date to schedule an appointment• Persuade clients without a membership to sign up by promoting the benefits of the membership program