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5.0

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Heather Franz

Rebecca is very detail-oriented and produced great results for the company. She is also professional and personable.

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Experience

    • United States
    • Non-profit Organization Management
    • 200 - 300 Employee
    • Job Developer
      • Apr 2018 - Present

      • Begin each day with TTS focused Case Management, offer the components of TTS to help the Participant feel confident in their abilities, their strengths and how we will start to make their dreams work. • Worked closely as the Job Developer to the Refugees. Run workshops, Group Case Management for both W2 and FSET. In collaboration with Case managers and Skills Instructors, make assessments on participants ability and level of experience to seek employment. • Work with… Show more • Begin each day with TTS focused Case Management, offer the components of TTS to help the Participant feel confident in their abilities, their strengths and how we will start to make their dreams work. • Worked closely as the Job Developer to the Refugees. Run workshops, Group Case Management for both W2 and FSET. In collaboration with Case managers and Skills Instructors, make assessments on participants ability and level of experience to seek employment. • Work with participant to remove barriers so they may be more employable and feel confident about their abilities and skills. • Encourage participants to be involved in trainings offered when a career change is needed. Or encourage training opportunities to better employment chances. • Work with community organizations to help the participant get basic needs met, housing, health care, food share. Daily interact with our CARE network and involved in the Employment and Training Network. Show less • Begin each day with TTS focused Case Management, offer the components of TTS to help the Participant feel confident in their abilities, their strengths and how we will start to make their dreams work. • Worked closely as the Job Developer to the Refugees. Run workshops, Group Case Management for both W2 and FSET. In collaboration with Case managers and Skills Instructors, make assessments on participants ability and level of experience to seek employment. • Work with… Show more • Begin each day with TTS focused Case Management, offer the components of TTS to help the Participant feel confident in their abilities, their strengths and how we will start to make their dreams work. • Worked closely as the Job Developer to the Refugees. Run workshops, Group Case Management for both W2 and FSET. In collaboration with Case managers and Skills Instructors, make assessments on participants ability and level of experience to seek employment. • Work with participant to remove barriers so they may be more employable and feel confident about their abilities and skills. • Encourage participants to be involved in trainings offered when a career change is needed. Or encourage training opportunities to better employment chances. • Work with community organizations to help the participant get basic needs met, housing, health care, food share. Daily interact with our CARE network and involved in the Employment and Training Network. Show less

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Staffing Specialist
      • Sep 2017 - Apr 2018

      • Met daily with employers to learn about their staffing needs. • Visited companies and organizations in the southern part of the state to tour facilities to gain knowledge about their mission and the employees they needed to meet their needs. • Used several employment sites including Wisconsin’s Job Centers to market the staffing positions which were available at Manpower. • Recruited, onboarded, prepared weekly timesheet requests, completed vacation requests and all other… Show more • Met daily with employers to learn about their staffing needs. • Visited companies and organizations in the southern part of the state to tour facilities to gain knowledge about their mission and the employees they needed to meet their needs. • Used several employment sites including Wisconsin’s Job Centers to market the staffing positions which were available at Manpower. • Recruited, onboarded, prepared weekly timesheet requests, completed vacation requests and all other administrative Human Resource staffing functions. Show less • Met daily with employers to learn about their staffing needs. • Visited companies and organizations in the southern part of the state to tour facilities to gain knowledge about their mission and the employees they needed to meet their needs. • Used several employment sites including Wisconsin’s Job Centers to market the staffing positions which were available at Manpower. • Recruited, onboarded, prepared weekly timesheet requests, completed vacation requests and all other… Show more • Met daily with employers to learn about their staffing needs. • Visited companies and organizations in the southern part of the state to tour facilities to gain knowledge about their mission and the employees they needed to meet their needs. • Used several employment sites including Wisconsin’s Job Centers to market the staffing positions which were available at Manpower. • Recruited, onboarded, prepared weekly timesheet requests, completed vacation requests and all other administrative Human Resource staffing functions. Show less

    • Job Developer
      • Apr 2015 - Sep 2017

      • In collaboration with Case Managers and Skills Instructors, make assessments on participants ability and level of experience to seek employment. • Work with participant to remove barriers so they may be more employable and feel confident about their abilities and skills. • Encourage participants to be involved in trainings offered when a career change is needed. • Encourage training opportunities to better employment chances. • Work with community organizations… Show more • In collaboration with Case Managers and Skills Instructors, make assessments on participants ability and level of experience to seek employment. • Work with participant to remove barriers so they may be more employable and feel confident about their abilities and skills. • Encourage participants to be involved in trainings offered when a career change is needed. • Encourage training opportunities to better employment chances. • Work with community organizations to help the participant get basic needs met, housing, health care, food share. Show less • In collaboration with Case Managers and Skills Instructors, make assessments on participants ability and level of experience to seek employment. • Work with participant to remove barriers so they may be more employable and feel confident about their abilities and skills. • Encourage participants to be involved in trainings offered when a career change is needed. • Encourage training opportunities to better employment chances. • Work with community organizations… Show more • In collaboration with Case Managers and Skills Instructors, make assessments on participants ability and level of experience to seek employment. • Work with participant to remove barriers so they may be more employable and feel confident about their abilities and skills. • Encourage participants to be involved in trainings offered when a career change is needed. • Encourage training opportunities to better employment chances. • Work with community organizations to help the participant get basic needs met, housing, health care, food share. Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Beneficiary Specialist
      • Jan 2009 - May 2013

      • Work diligently with advocates to assure beneficiaries are receiving all allowable resources to help maintain a higher quality of life. • Review and manage all beneficiary requests for distributions submitted for payment while making sure beneficiary's Social Security and Medical assistance is not compromised. • Utilize my in-depth knowledge and familiarity with agencies and programs throughout Wisconsin available to assist special need beneficiaries' in their communities.… Show more • Work diligently with advocates to assure beneficiaries are receiving all allowable resources to help maintain a higher quality of life. • Review and manage all beneficiary requests for distributions submitted for payment while making sure beneficiary's Social Security and Medical assistance is not compromised. • Utilize my in-depth knowledge and familiarity with agencies and programs throughout Wisconsin available to assist special need beneficiaries' in their communities. • Manage a case load of hundreds of beneficiaries' and maintain strict confidentiality, abiding to all HIPPA laws and regulations. • Process special transactions needed to assist in large purchases through a trust such as a vehicle or home. Show less • Work diligently with advocates to assure beneficiaries are receiving all allowable resources to help maintain a higher quality of life. • Review and manage all beneficiary requests for distributions submitted for payment while making sure beneficiary's Social Security and Medical assistance is not compromised. • Utilize my in-depth knowledge and familiarity with agencies and programs throughout Wisconsin available to assist special need beneficiaries' in their communities.… Show more • Work diligently with advocates to assure beneficiaries are receiving all allowable resources to help maintain a higher quality of life. • Review and manage all beneficiary requests for distributions submitted for payment while making sure beneficiary's Social Security and Medical assistance is not compromised. • Utilize my in-depth knowledge and familiarity with agencies and programs throughout Wisconsin available to assist special need beneficiaries' in their communities. • Manage a case load of hundreds of beneficiaries' and maintain strict confidentiality, abiding to all HIPPA laws and regulations. • Process special transactions needed to assist in large purchases through a trust such as a vehicle or home. Show less

    • Political Organizations
    • 1 - 100 Employee
    • Staff Representative/Organizer
      • Dec 2007 - Sep 2008

      • Applied superior Human Resource administrative talents toward successfully liaising between 700 healthcare members within a high-volume healthcare facility, including nurses and service / support employees • Empowered associates by leading union-based motivational efforts critical toward building valuable staff-oriented direct and indirect involvement and ensuring optimal personnel loyalty • Recruited union members to collaborate with management to resolve issues • Applied superior Human Resource administrative talents toward successfully liaising between 700 healthcare members within a high-volume healthcare facility, including nurses and service / support employees • Empowered associates by leading union-based motivational efforts critical toward building valuable staff-oriented direct and indirect involvement and ensuring optimal personnel loyalty • Recruited union members to collaborate with management to resolve issues

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Human Resources Assistant
      • Jun 2006 - Dec 2007

      • Maximized operational success by strategically supporting company-wide recruiting and benefit functions, along with accurately maintaining employee files, processing / verifying new hire paperwork, and validating wage and personnel requests • Administrated all FMLA, Cobra and Worker's Compensation requests, and facilitated weekly orientation for new employees • Created dynamically effective new employee training programs, including developing and maintaining high-quality… Show more • Maximized operational success by strategically supporting company-wide recruiting and benefit functions, along with accurately maintaining employee files, processing / verifying new hire paperwork, and validating wage and personnel requests • Administrated all FMLA, Cobra and Worker's Compensation requests, and facilitated weekly orientation for new employees • Created dynamically effective new employee training programs, including developing and maintaining high-quality standards for all associates to provide consistency within business operations • Demonstrated skill in preparing comprehensive reports for executive-level management, along with assisting with miscellaneous departmental administrative activities as necessary such as payroll and benefits Show less • Maximized operational success by strategically supporting company-wide recruiting and benefit functions, along with accurately maintaining employee files, processing / verifying new hire paperwork, and validating wage and personnel requests • Administrated all FMLA, Cobra and Worker's Compensation requests, and facilitated weekly orientation for new employees • Created dynamically effective new employee training programs, including developing and maintaining high-quality… Show more • Maximized operational success by strategically supporting company-wide recruiting and benefit functions, along with accurately maintaining employee files, processing / verifying new hire paperwork, and validating wage and personnel requests • Administrated all FMLA, Cobra and Worker's Compensation requests, and facilitated weekly orientation for new employees • Created dynamically effective new employee training programs, including developing and maintaining high-quality standards for all associates to provide consistency within business operations • Demonstrated skill in preparing comprehensive reports for executive-level management, along with assisting with miscellaneous departmental administrative activities as necessary such as payroll and benefits Show less

    • Collections Specialist
      • Jan 2003 - Apr 2006

      • Utilized exceptional communications and interpersonal relationship-building proficiencies to provide customer service excellence and beneficial liaison activities between elderly, company representatives, and estate-oriented attorneys. • Resourcefully researched and fielded Medicaid-related federal and state status questions, along with preparing confidential correspondence for representatives and attorneys regarding complex estate matters. • Utilized exceptional communications and interpersonal relationship-building proficiencies to provide customer service excellence and beneficial liaison activities between elderly, company representatives, and estate-oriented attorneys. • Resourcefully researched and fielded Medicaid-related federal and state status questions, along with preparing confidential correspondence for representatives and attorneys regarding complex estate matters.

    • Program Assistant
      • Jan 2000 - Jan 2003

      * Successfully provided personalized service to customers applying for state-based professional licensure. * Ensured organizational compliance with all state and federal statuses in support of licensure obtainment activities; attained advanced knowledge of public-sector administrative rules and regulations. * Successfully provided personalized service to customers applying for state-based professional licensure. * Ensured organizational compliance with all state and federal statuses in support of licensure obtainment activities; attained advanced knowledge of public-sector administrative rules and regulations.

Education

  • Upper Iowa University
    Bachelor of Science, Human Resources
    2000 - 2005
  • Madison Area Technical College
    Associate's degree, Supervisory Management
    1996 - 1998
  • TAMMS - The United States Army Maintenance Management School
    Basic & Primary Leadership

Community

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