Experience

MyMobileWorkers

• United Kingdom
• Software Development
• 1 - 100 Employee

• Customer Onboarding Coordinator

  • Sep 2020 - Present



Knauf Insulation

• Belgium
• Wholesale Building Materials
• 700 & Above Employee

• Supply Chain Analyst

  • Feb 2013 - Sep 2020

  • Establishment of KPIs for all departments within Operations.• Monitor actual performance against set monthly freight budget, to enable accurate reporting to senior management• Carry out month end reporting of Operations across Northern Europe.• Develop real time reporting across all functions and produce daily dashboard detailing Operations performance, such as OTIF, loading errors, stock inaccuracy, customer forecast accuracy, invoicing failures etc.• Acquire and import data from primary or secondary data sources and maintain databases/data systems.• Update sales and production forecast model as required and monitor progress on a daily basis.• To continually look for ways of improving reporting requirements and aiming for a more efficient and effective process, with the use of templates and formulas.• Respond to ad-hoc requests for information and statistical analysis, to enable informed business decision making.• To take an active role in supporting CI projects and assisting with implementation.• Production of Annual Freight Budget figures and presentation for Central Controlling. • Producing ad hoc presentations for Operations Director to present to senior management on Operational issues.



Enrgy

• United Kingdom
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Commercial Analyst

  • Mar 2012 - Feb 2013

  • Sanitation of data on a daily basis.• Manipulation of data to create reports for Clients and Directors.• Adjusting the allocation and split of costs for P&L reporting.• Checking that projects are completed and relevant documents received by all parties, and therefore making the decision to bill the client.• Forecasting of jobs and workload and allocating work as required.• Improvement of processes to optimise productivity by reporting to Development Manager. • Sanitation of data on a daily basis.• Manipulation of data to create reports for Clients and Directors.• Adjusting the allocation and split of costs for P&L reporting.• Checking that projects are completed and relevant documents received by all parties, and therefore making the decision to bill the client.• Forecasting of jobs and workload and allocating work as required.• Improvement of processes to optimise productivity by reporting to Development Manager.



Diageo

• United Kingdom
• Beverage Manufacturing
• 700 & Above Employee

• Technical Operator

  • Oct 2010 - Mar 2012

  • Ensure the efficient running of the packaging line by adding relevant materials to machine.• QA checks to be carried out at intervals throughout the day to ensure the packaging is to the highest quality.• Using SAP to determine the specifics of each order and using the system as a log for the running of the line.• Changing programmes and parts of machines for new orders.• Filling out and running of KPI’s to calculate the efficient running of the line and identify problem areas.• Basic maintenance and adjustment of machines.



Vestas

• Denmark
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Regional Process Support Analyst and SAP Super User

  • Mar 2007 - Aug 2009

  • Creating standard reports via VSS, VDB and SAP and train employees to use effectively.• Generating ad-hoc reports via SAP for Regional Manager, to support the management of performance against KPI’s.• Ad-hoc tasks and queries that would involve investigation into data within all used systems.• Deliver training for Regional employees on effective use of SAP system.• Maintain up to date knowledge of all relevant systems and act as Super-User for the Region with all current systems and support the region with transition to new systems as required.• Ensure users maintain the accuracy of the master data on VSS, VDB and SAP.• Monitor data handling processes within the region and make recommendations for improvements as appropriate.• Assisting in the implementation of SAP in all departments.• Migration of data from previous system VSS and VDB to SAP.• Creation and amendment of Maintenance Plans within SAP.• Management of the GPS tracker system, Minor Planet, including handling of documentation, data updates and reporting.• Collection of previously corrupted data to ensure all Master data is correct and up-to-date for audit purposes and customer queries.• Forecasting for focus projects to ensure availability.• Keeping up to date with laws regarding grid codes, planning permissions and Health and Safety for the UK.



Parasol

• United Kingdom
• Financial Services
• 100 - 200 Employee

• Customer Services Advisor

  • May 2005 - Mar 2007

  • Resolving varies queries from incoming phone calls regarding expenses, payroll, tax, NI and IR35 issues.• Adding of rebates, CHAPS requests, and locks to consultant’s accounts.• Chasing and querying of contracts due and payment from agencies.• Guiding members to use the website to add their time sheets, expenses, recharge expenses and where to check their own personal details.• Keeping within service charter stated on website.• Keep within rules set down by IR regarding tax.• Running of crystal reports and KPI’s.



Brookson One - (A People2.0 Company)

• United Kingdom
• Accounting
• 100 - 200 Employee

• Membership Services

  • May 2004 - May 2005