Commissioning Support officer

• May 2021 - Present

Direct Payment coordinator

• Aug 2017 - May 2021

Part of a team of DP Coordinators, that setup and processed Direct Payments (DP) for all social care teams. In this role I was responsible for:- Provide specialised knowledge on all aspects on Direct Payments. - Support social work teams with complex DP queries and potential fraud cases. - Prioritising workloads daily on all aspects of Direct Payments administration.- Effective communication with customers and staff about Direct Payments and to find creative ways to meet their outcomes. Show less

Direct Payments Payment Coordinator/ Officer (18.5hrs each role - secondment)

• Aug 2017 - Sep 2019

Provide specialised knowledge on all aspects on Direct Payments. Main duties & responsibilities:- Support social work teams with complex DP queries and situations. - Setup and process Direct Payments on a daily basis.- Effective communication with customers and staff about Direct Payments and to find creative ways to meet their outcomes.- Using a variety of ICT and finance systems on a daily basis.

Mental Health Carers worker

• Apr 2017 - Aug 2017

Part of the Mental Health carers team, which during this role I was responsible for:- Complete Carers assessment and support plans. - Signpost carers to other relevant services- Offering Emotional Support for carers on a regular basis.- Direct Payments funding and administration.- Support Plan reviews.

DP Payment Coordinator

• 2015 - 2017

Part of a team of DP Coordinators, that setup and processed Direct Payments (DP) for all social care teams. In this role I was responsible for:- Provide specialised knowledge on all aspects on Direct Payments. - Support social work teams with complex DP queries and potential fraud cases. - Prioritising workloads daily on all aspects of Direct Payments administration.- Effective communication with customers and staff about Direct Payments and to find creative ways to meet their outcomes. Show less

Community Care Worker

• Nov 2009 - Aug 2015

Working in the Learning Disability Team - Adults, supporting customers through a variety of critical life decisions and situations, daily. My Duties and responsibilities were:- Assessment and Support Planning- All aspects for social care, assessing customers respite, moving home, care packages, safeguarding issues and carer support. - Supporting customers and carers through social, personal and organisational change.

HR Officer

• Apr 2009 - Nov 2009

I managed a small HR office within the Secure Training Centre, my responsibilities included: - Advising managers on employment law, policy and procedures. - All recruitment aspects, payroll, training, assisting/advising on disciplinary & grievances. - Maintaining a variety of databases for employees and payroll etc. I managed a small HR office within the Secure Training Centre, my responsibilities included: - Advising managers on employment law, policy and procedures. - All recruitment aspects, payroll, training, assisting/advising on disciplinary & grievances. - Maintaining a variety of databases for employees and payroll etc.

HR Assistant

• Nov 2007 - Mar 2009

In this position, I managed a small retail HR office, that included: - Advising managers on employment law, policy and procedures. - All recruitment aspects, payroll, training, assisting on disciplinary & grievances. - Maintaining a variety of databases for employees and payroll etc. - Personnel Budget and recruitment forecasting. In this position, I managed a small retail HR office, that included: - Advising managers on employment law, policy and procedures. - All recruitment aspects, payroll, training, assisting on disciplinary & grievances. - Maintaining a variety of databases for employees and payroll etc. - Personnel Budget and recruitment forecasting.